Settings and activity
27 results found
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8 votes
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Daniel
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An error occurred while saving the comment Daniel
commented
When a Clover Duo is to set for tip on tablet screen, please add an option to print a tip line if needed. For example, when a cashier takes a delivery order over the phone and manually enters the card# to take the payment, they want a receipt to print out with a tip line and signature line so the delivery driver can have the customer sign and add a tip to the receipt at time of delivery.
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1 voteDaniel
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1 voteDaniel
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8 votes
An error occurred while saving the comment Daniel
commented
WOW! I cannot believe the Clover KDS was released without being able to show which guest ordered what! This makes the Clover KDS practically unusable for a sit down restaurant. ************ PLEASE FIX THIS ASAP **************
Daniel
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2 votesDaniel
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10 votes
Hello,
This will be available in a future release.
Thanks,
Clover ProductAn error occurred while saving the comment Daniel
commented
A merchant wants to send invoices via text, not just email. If possible, please add that option to the dashboard and clover go app.
Daniel
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7 votesDaniel
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An error occurred while saving the comment Daniel
commented
I can't find my Merchant number under "Help" anymore with the new dashboard layout. Please re-add it under "Help" or Business information.
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215 votes
Hello,
We have started the work to enable an "ability to edit paid orders".
Thank you so much for your feedback,
Clover Product team
Daniel
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1 voteDaniel
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Daniel
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6 votesDaniel
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5 votesDaniel
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An error occurred while saving the comment Daniel
commented
Yes! This needs to be done ASAP. Try taking a Flex to a table and taking an order on the fly, in the categories only view, it's not too bad. In the items and Categories view, it takes so long to find the category that it doesn't really work. Servers end up using the search function instead and that could cause problems if there are multiple items with similar names.
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33 votesDaniel
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14 votes
An error occurred while saving the comment Daniel
commented
Please add a checkbox in inventory to mark items as food stampable. Then allow the customer to pay for food stampable items first, then pay for the rest of their items with another form of payment.
Daniel
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45 votes
An error occurred while saving the comment Daniel
commented
Please add a "foodstampable" check box to each item, then allow a customer to pay with an EBT card with foodstamps for all the foodstampable items. Then show the remaining balance that the customer has to pay with a different form of payment.
Daniel
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17 votes
Hello,
This feature is under review.
Thanks,
Clover Product
Daniel
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6 votesDaniel
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3 votesDaniel
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4 votesDaniel
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3 votes
AdminGlenn Flinchbaugh (Admin, Clover) responded
We're going to address with an upcoming payment link feature. You'll be able to send a request for payment along with your PDF to a customer.
Daniel
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80 votes
Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
Daniel
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We lost a good restaurant merchant over this issue. They needed a tip line on the receipt for deliveries but didn't want to go into setup app every time. This is an ongoing issue for our table service restaurants that do dine in and take out with a Clover Duo. Sometimes they take tips on the screen and sometimes on the receipt.