177 results found
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Training Content
It would be nice if there was some Training Content Available to reseller partners who are more involved in the System Setup. I have contacted the Pre Sales Help desk and they advised that those resources are only available to internal staff.
2 votes -
Longer Pick Up times (order ready time)
I run a cheesecake bakery that relies a lot on my online orders. Currently the longest turn around time available is 90 minutes. Cheesecakes take at least 24-48 hour turn around. I know that customers can "schedule" an order for a future time, which most people who think ahead do, so I haven't had too many issues, however there are still customers that place an online order, pay for it and expect to be able to pick it up the very next day or the same day. I have been able to reach out and explain and satisfy them some…
2 votes -
2 votes
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drive thru AI to take orders
Client asked me if Clover or any of our apps has/have Drive Thru AI capabilities now or in the pipeline. He said he heard about/read about automated Drive Thru ordering (non human) to take orders. I googled it and see McDonalds was testing it and may be using, Panera and some other companies, also. Please drop me quick note to let me know if this is something that is slated in the near future to add to our Clover offerings. Thank you!
2 votes -
Requesting taxes to round to the 3rd decimal instead of 2nd
Merchant is requesting to have the system round and store taxes to the 3rd decimal rather than the 2nd. Merchant is requesting this because in the current system, the tax report totals are always off by a few cents due to the way the system rounds the taxes. Requested to have the taxes round to the 3rd decimal in order to alleviate the tax rounding issues and discrepancies on the report.
2 votes -
Ability to remove the product picture
Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.
List searching would be so much faster to find when there is a line of customers waiting.
2 votes -
Register updates
There should be a register update price on per item prices to be shown on receipts so customers do not have to figure out how much items cost individually. Also there should be some way to decipher old/ new items on open/ unpaid orders in the system so that your employees they know how many items to load.
2 votes -
Arabic & Farsi languages added to Station Duo
Please add options for Arabic and Farsi languages on the Station Duo
2 votes -
Option to allow items that are set up as per unit pricing to also allow modifiers for per unit option as well
Example if a merchant has an inventory item that is set up as per unit we should also have an option to make the modifiers as per unit as well instead of automatically assuming that the modifiers are a fixed price.
I have a merchant with a business that do catering services and sometimes a customer would order a plate or a salad 500x for a big event, the clover can only do items with fixed prices up to 99x so because of that the merchant changed the item price to per unit to make it easier since the clover…
2 votes -
Modifiers and Min / Max issues
We have an item that comes with 4 sides - I built the modifier. We only offer 3 side options the system won't allow me to select min 4. I did build a work around for it by just adding in two modifiers for each item but its a glitch that should be fixed.
2 votes -
Please enable pre-authorization for Clover Station Duo.
There is a merchant use case for this in the restaurant industry, and Station Solo is the only "Station" enabled for pre-auth.
2 votesAdminGlenn Flinchbaugh (Admin, Clover) responded
Sorry, but we did not design Station Duo for restaurant use cases that require pre-authorizations.
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after upload store logo, the default store name still up there, have to remove it
after upload store logo, the default store name still up there, have to remove it
2 votes -
Clover for Grocery Stores
I would like clover to explore making a pos for grocery stores! I have a small grocery store chain that could use the simplicity of clover but with some more robust item maintenance. We use clover at our nursery and we like it a lot! It’s a simple but powerful tool to use. Just hope one day Clover can bless us with more tools to use!
2 votes -
Clover Self-Help/Browse Center
Please go back to the former Clover Help page. I couldn't find ANY articles on tethering, and I searched Tethered, Tethering, Tether, tether to a Mini and tethered to a merchant-facing
2 votes -
The ability to add a note to show up on the screen before the Customer adds the signature
It will be very useful to have the option to include a note (like a RETURN POLICY ) on the screen so the customer can see it before signing the receipt to help avoid charge backs.
2 votes -
Column headers should be sortable, a la Excel and other spreadsheets. No merchant I've got likes the "Filter" icon and option.
In "Orders", column headers should be sortable, a la Excel and other spreadsheets. No merchant I've got likes the "Filter" option vs. simply tapping on a column header to sort by that column in ascending or descending order. PLEASE make it like Excel! TY
2 votes -
Increase drink price on band nights
Be able to set a "happy hour" type app to add cost to drinks on band nights in stead of paying cover
2 votes -
Make it possible to delay updates or roll back updates
The most recent update has killed the communication between out credit card processing app (Econduit) and our Point of Sale (Vend installed on Ipad). Support says we cannot roll back updates to restore the connection. This has resulted in additional work, delays in checkout, and customer backup at the checkout line.
2 votes -
2 votes
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Allow an option for Mandarin on Clover
Merchant would like to request potentially having Mandarin as a language on the device.
2 votes
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