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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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15 results found

  1. We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.

    36 votes

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    2 comments  ·  Clover Mini  ·  Admin →
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  2. Hardware Suggestion*

    The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!

    11 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  3. Wish to have Merchant keypad display app working on Clover Mini Version 3.

    4 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  4. Merchant would like to be able to upcharge according to the order type. Example: Dine In $0.00, Take Out +$1.50 to the overall order

    3 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  5. Please improve the battery back-up for the Clover Mini to allow completion of existing orders when there is a power failure. We had a full house when the power went out and the Mini went dark. We were able to use the Handheld device to reenter and complete processing all the orders. When the Mini came back on-line, we had to go in and cancel the original orders.

    3 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  6. When two clover minis are tethered together, they work great by showing the customer the welcome screen and the employee enters the transaction on his/her end. When it's a debit/credit transaction, all is well, and it displays perfectly on customers facing terminal, but when the transaction is EBT, it will only allow the card to be swiped on the employee's terminal. I have looked at the settings, and spoke with customer service, and it seems there needs to be an update for this. Thank you.

    3 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  7. Please allow Epson TM-T20II Receipt Printer to be connected to Clover Mini C301 via USB, because the built-in receipt printer no longer prints legible receipts despite cleaning efforts of the thermal print head. We need this option ASAP since we are receiving customer complaints. Buying a new Clover Mini is not an option - the device works great otherwise! Receipt layout does not require any changes since the Epson printer has adjustable guides to fit our current paper rolls. Thank you.

    2 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  8. Merchant is requesting a feature to be added on the clover devices. He understands that categories can be re-arranged on the dashboard but he would like to be able to re-arrange them on the clover device too.

    2 votes

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    1 comment  ·  Clover Mini  ·  Admin →
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  9. The clover flex and mini can act as a pinpad for other POS systems. The clover station needs to have the ability to work with the Cloud Pay Display. This way we can use the flex as a pinpad

    I have a high volume bar that needs to do tip on screen from across an aisle. So a wireless solution is required. Due to the multiple extra steps to use the flex, we are using another POS system because we have the ability to do this feature. It seems like a huge piece that would be so easy to make…

    2 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  10. A report that shows all details from a transaction (name, date, time, employee, SKUs, qty, tax, total, auth code, etc.) so that you can see what each transaction looked like and pull data from it for external systems.

    2 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  11. A quick reference guide for frequently used functions was expected when we switched over to Clover. I will make my own for my employees but it would be nice if Clover would put one out.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  12. I would to display the register items in order of most frequently sold items rather than alphebetically.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  13. I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.

    The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  14. NY State has arcane sales tax rules. It would be nice if sales tax could be charged to taxable items and not to non-taxable items automatically, depending on which revenue class the item belonged to. All current workarounds are impractical.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  15. There should be an option in the settings to show the modifiers without showing the price of the modifiers on the receipts.

    I don't want my customers to see the prices of the modifiers but only the modifiers and the total cost of the product.

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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