Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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  1. We are having multiple Clover Mini's chip readers damaged by the new thicker "rewards" cards. We need to do something to correct this. Clients are having to pay for this known issue when their equipment is past warranty.

    32 votes

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    1 comment  ·  Clover Mini  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Hardware Suggestion*

    The cord that comes with he Mini is sometimes too short for clients. A variety of cord sizes to purchase would be really helpful if at all possible!

    9 votes

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  3. When two clover minis are tethered together, they work great by showing the customer the welcome screen and the employee enters the transaction on his/her end. When it's a debit/credit transaction, all is well, and it displays perfectly on customers facing terminal, but when the transaction is EBT, it will only allow the card to be swiped on the employee's terminal. I have looked at the settings, and spoke with customer service, and it seems there needs to be an update for this. Thank you.

    3 votes

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  4. Merchant would like to be able to upcharge according to the order type. Example: Dine In $0.00, Take Out +$1.50 to the overall order

    2 votes

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  5. Please improve the battery back-up for the Clover Mini to allow completion of existing orders when there is a power failure. We had a full house when the power went out and the Mini went dark. We were able to use the Handheld device to reenter and complete processing all the orders. When the Mini came back on-line, we had to go in and cancel the original orders.

    2 votes

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  6. Merchant is requesting a feature to be added on the clover devices. He understands that categories can be re-arranged on the dashboard but he would like to be able to re-arrange them on the clover device too.

    1 vote

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  7. Clover Mini makes it that when the internal printer fails, you cant use the order printer as a backup. We have one merchant who had a Gen 1 mini, printer fail, buy a second gen one, and right after the year mark, that internal printer failed also....after not finding an affordable solution, the Merchant is calling it quits. We know this is a software issue and profit center, instead of allowing the printer to work, or allowing a P100 or P500, CLOVER CHOOSES NOT to change it.

    1 vote

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  8. NY State has arcane sales tax rules. It would be nice if sales tax could be charged to taxable items and not to non-taxable items automatically, depending on which revenue class the item belonged to. All current workarounds are impractical.

    1 vote

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  9. There should be an option in the settings to show the modifiers without showing the price of the modifiers on the receipts.

    I don't want my customers to see the prices of the modifiers but only the modifiers and the total cost of the product.

    1 vote

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  10. this is regarding the DIPLICATE PAYMENT: AUTHENTIFICATION REQUIRED screen that pops up after most of our payments.

    we are a cafe, doing many of our payments at approximately the same price, in a very short time frame. this screen pops up after 9/10 transactions, and really slows down the work process and customers get confused. this is a deal breaker for us and will force us to chose another system if it cant be corrected.

    is there any way to eliminate this? or make it an optional screen?

    thank you

    1 vote

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  11. The clover flex and mini can act as a pinpad for other POS systems. The clover station needs to have the ability to work with the Cloud Pay Display. This way we can use the flex as a pinpad

    I have a high volume bar that needs to do tip on screen from across an aisle. So a wireless solution is required. Due to the multiple extra steps to use the flex, we are using another POS system because we have the ability to do this feature. It seems like a huge piece that would be so easy to make…

    1 vote

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  12. A report that shows all details from a transaction (name, date, time, employee, SKUs, qty, tax, total, auth code, etc.) so that you can see what each transaction looked like and pull data from it for external systems.

    1 vote

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