CLOVER KDS - Not Separating Items By Guest Like Regular Printer
Clover Kitchen Display System (KDS) - Groups similar items together. However, for customers who are using CLOVER DINING SOFTWARE which costs more, the printer separates items by guest, irregardless of wether the items are identical. ALL WE ASK, is that the KDS be a reflection of the regular paper printer, where the orders are separated by guests. CUSTOMERS who order the KDS will more than likely, be the same customer that uses CLOVER DINING. Why would they not design the KDS to separate by CUSTOMER, when that's how Clover Dining Customers are used to operating. PLEASE HELP.
Example: Add option Group Identical items, but separate by guest.
Luis - Clover Sensei
shared this idea
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Daniel
commented
WOW! I cannot believe the Clover KDS was released without being able to show which guest ordered what! This makes the Clover KDS practically unusable for a sit down restaurant. ************ PLEASE FIX THIS ASAP **************
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Jason
commented
THIS IS SO IMPORTANT! ESPECIALLY FOR TACO SHOPS OR RESTAURANTS THAT SELL A LOT OF AL LA CARTE ITEMS. IF A GROUP OF FRIENDS SITS DOWN AND ORDERS 15 TACOS, THE KITCHEN NEEDS TO KNOW HOW MANY TACOS GO WITH EACH PLATE. THE PRINTED TICKETS SHOW ITEMS BY GUEST BUT THE KDS DOES NOT. I IMAGINE A LOT OF RETURNS WILL HAPPEN IF THIS FEATURE ISNT ADDED SOON!