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How can Clover help merchants seamlessly and effortlessly manage their businesses? What features should be added to Clover’s software to improve management functions?

Management Functions: Inventory/Order Management

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Inventory - Alternate Name field

The alternate name field disappeared form the Inventory Add Item screen on 7/23/21. Requesting this field be added back to the screen. It is still in the export. Our business uses it regularly.

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  • Renee commented  ·   ·  Report

    Is there any update on bringing this back??

  • Ric T commented  ·   ·  Report

    Once the option is for alt names is unselected under Order Receipts the field for Alternate Names is no longer visible in the Web Dashboard. Merchant is using that function for bookkeeping and would like to have alternate feature on but does not want the alternate name printed to the printer. Previously this setting would only remove the function for printing and not the entire field from the item itself.

  • Myca commented  ·   ·  Report

    I second this! It was moved and now it completely gone and only viewable on the excel spreadsheet. I use it as the stock quantity I like to keep my products at when placing orders. Highly inconvenient that they completely removed it.

  • Bernie commented  ·   ·  Report

    Note: The Alternate Name field is available under the Orders and Printing drop down of the item maintenance screen.

  • Tonya commented  ·   ·  Report

    I second this! We use the Alternate Name as a "vendor" field for our retail shop. I can still search for words that are in the Alternate Name field, but I can only enter it in the Multi-User Dashboard since it is still in the older format.