Using Email or Text For Two Factor Authentication
If two factor authentication is going to be required please provide the option to use text or an email. There are places that don't have cell service but do have internet. If something happens to my cell phone then I am not able to access my account! We use email to verify our account when working with customer service so please allow this alternative if two factor authentication is going to be required!!
Shawn Oke
shared this idea
At this time the compliance teams are requiring 2 Factor Authentication to be via text or authentication app and we are unable to change this requirement. Thank you all for your feedback.
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Joyce D'Amico
commented
Please listen to this. There are 2 of us who do the banking and we can't always call the other for the code. This is terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!