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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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171 results found

  1. At the moment, it appears as though custom modifiers that staff add to an item in a fine dining restaurant are automatically shown on a customer bill when printing the customer bill. There appears to be a setting to hide them on customer receipt. However, 95% of most fine dining establishments provide their customers with a paper copy of their bill. It's very embarassing for some customers who are part of a group and if the company / CEO is paying the bill, they can see the custom modifiers that are non-priced (i.e. No dairy, lactose intolerant, etc.) for an…

    2 votes

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  2. merchant wants to be able to put the items in the orders that he would like when he is printing the order for the kitchen printer.

    2 votes

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  3. For apps with icons on the top right of the title bar, could you space them farther apart and have them colored instead of being gray color. We have trouble see gray against white and we have fat fingers….

    2 votes

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  4. Need to lock screen after order is entered so next server doesn't use the wrong user account

    2 votes

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  5. Owner uses clover dining and tables and wants to split different ways on guests or per guest as a guest may pay with 2 different type of cards. Right now it is required to move orders to different table but if all tables are used there are not more split in different and types of tenders by each guests

    2 votes

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  6. We can put the customer name in the 'note' but it would be very helpful if the customer name was able to be displayed in the actual floor plan at each table or seat.

    2 votes

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  7. Clover Scan to Order App only takes credit card payments, our merchants would like to see a cash option for those who do not want to pay with their credit card.

    2 votes

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  8. In clover dining managers an/or staff should be able to move, edit, or delete credit card transactions without having to delete the entire transaction and start over.

    2 votes

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  9. Thank you for adding, "Scheduled Orders". I was waiting for this. But there are some dishes that require 24 hour notice to make. While the customer is on the webpage placing an order, if they select an item that would need 24 hour notice, the customer NOW has the option to pick "Food Preparation Time" in my case is 30 Min. verses only "Scheduled Orders". If us the user can deselect that feature, it would be great. Now, if the customer was to pick a dish that is "Food Preparation Time" and a dish that is a "Scheduled Orders", the…

    2 votes

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  10. Allow a large party order to be put in together, but sent separately. For example, on a 20 top, take all the orders, but send them 4 items at a time on 5 tickets. This will ensure the large tables order will fire at the same time, but not on one long ticket.

    2 votes

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  11. Merchant would like to be able to add and change the quick access by for Clover Dining. He would like to have an option for order notes here as well.

    2 votes

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  12. Ability to send the order to kitchen with show the appetizer and the rest of the order with priority time. For example show the chef that the meatball (appetizer) comes before that any pasta (main course).

    2 votes

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  13. The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".

    For example, Sandwiches, Sides, Etc.

    Right now, line items:

    1 Sandwich
    1 Fries
    1 Dessert
    1 Sandwich
    and so on..

    Thank you !

    1 vote

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  14. When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.

    Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…

    1 vote

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  15. This is a bug, not a feature, but the tech support person told me to report it here. When you change the layout in an inventory category, it does not change on the online menu -- for days -- you should be able to immediately see your changes on the online menu, and not wait for some trigger/reset to happen.

    1 vote

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  16. Many full service restaurants have large menus with MANY categories or they have the same item in their dinner and lunch menu but at different prices and/or portions. In clover, this results in FAR too many categories for a server to easily navigate. It would be great to have another layer of "sub-categorization" in the Clover Inventory. This can be to identify meal period (breakfast, Lunch, Dinner) or to separate out a bar menu from a food menu. I've lost many merchants to Toast for this specific feature.

    1 vote

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  17. Currently the inventory doesn't decrease in restaurants for open checks. If someone orders an item that has to be decreased since there are limited items such as specials, etc.. or limited seasonal items, then for restaurants, the on hand count should decrease as the item is ordered. In current state, the inventory doesn't decrease until the check has been closed out and this gives false on hand counts which can cause servers to order items that have been depleted already. For restaurants, please decrease on hand counts when items have been fired to the printer instead of when the check…

    1 vote

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  18. Would like the feature for tables that are occupied for a long time in Dining turning red to be removed or an option to be added to disable this feature.

    1 vote

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  19. Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…

    1 vote

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  20. fast cash with no explanation for managers
    multiple gratuity lines
    see table number on tips app
    should be yellow when things are on hold - hard to tell when something hasn't been fired
    Need PPA count
    table count should be able to adjust depending on where people are sitting
    should be able to re-open table when refund has been issued incase wrong table was closed out

    1 vote

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