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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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39 results found

  1. We have a business that has two sides, a cafe and a market. Being able to cater the home screen to reflect what items are being sold at which register would save us a headache and keep the register from becoming overwhelming, convoluted, and confusing to staff.

    2 votes

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  2. The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.

    1 vote

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  3. Restore lost functionality to inventory screens.
    The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
    Next time your in the screen they have reverted back to default.
    Why even have a "In Stock" column when what you need is "stock Count"
    I waist too much time changing these back to what I need, every time go go into the category inventory screens.
    The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…

    1 vote

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  4. Add back the ability to add/edit/remove Discount option on the website version in settings. I noticed it was removed after the update, it was very helpful having that option when I can not be at the location to adjust things.

    1 vote

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  5. On the register app, the merchant needs to select tender, but some customers inserts their cards in the payment device such as mini on Clover Duo before the merchant makes the tender selection. Please program the device in a way that when the card is inserted, the tender type will be automatically credit card or the merchant can simply hit the confirm button to proceed with the credit card sale. Currently, when the card holder inserts their card before the tender type is selected, the merchant facing screen waits for the merchant to select the tender and the card holder…

    1 vote

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  6. We need a way to close a drawer during a shift that only batches the drawer we are closing!

    For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.

    1 vote

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  7. allow us to upload full screen ads when the clover kiosk is idled

    resolution can be 2k or 4k.

    the magnifying image on the kiosk is really ugly in my opinion

    1 vote

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  8. The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.

    This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…

    1 vote

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  9. Please allow our monthly billing statements to be viewed by employees with "manager" role--not only owners and admins.

    1 vote

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  10. we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,

    1 vote

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  11. As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.

    1 vote

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  12. Customer accounts should be able to be tagged as Tax Exempt so that we don't have to be reminded every time we ring a particular customer up - especially when we are selling to companies and schools with an exemption.

    1 vote

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  13. This new accounting sync is a great idea but in the setup in sale-accountant section it needs to either have the option to customize the categories according to what you have or than it should automatically list them according to your categories that are setup in your clover device.

    1 vote

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  14. Ability to run any report on the Multi-Location Dashboard
    Right now we can only run the basic sales overview reports which is not helpful in trying to manage inventory, people, etc across multiple locations.
    1. A critical report would be Sales by Item by Location by date that includes quantities, transaction/order ID, item name, discount, employee.
    2. A report with Inventory by location in one report with the ability to see all items across all locations with any variance in cost, price, modifiers, categories, labels, revenue classes. It's very difficult when trying to sync items across locations to have to…

    1 vote

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  15. Device serial number needs to be displayed in wireless manager app market billing details so that users can tell which device/amount per device they are being billed for.

    1 vote

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  16. The client would like customers to see the change owed to them via the customer display (mini)

    1 vote

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  17. Clover needs better functionality for corporations with multiple Clover locations such as:
    - detail sales reporting for all locations
    - user roles across all locations
    - ability to set up a location without being onsite with no variation of what is on the website and what is on the device (currently there are apps that show up on the device but not on the installed app on the website, same with set up features like display time out, etc).

    1 vote

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  18. The minimum go to sleep/ screen timeout is currently 15 s, it would be nice to add 5s and 10s options.

    Merchants trying to avoid servers seating tables for other servers who forgot to log out or server seat table based on whoever used system last and is still logged in.

    1 vote

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  19. I would like to be able to use a deposit button, for example if clients are buying beer their is a battle deposit added and when they return the bottles we can reimburse them the money.

    1 vote

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