39 results found
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Add 2nd owner email for co-owner
Merchant is requesting to have a 2nd email added as an owner. Some businesses have co-owners and they need to be able to make changes to the account or have the authentication One Time Code sent to them too
Please add a spot for a 2nd Co-owner email to the Web-Dashboard101 votes -
39 votes
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Capability to do a 2nd modifier
It was brought to my attention that a 10 location restaurant group would prefer to use Clover but has to use Toast because Clover doesn't have the capability of picking a modifier with another modifier to pop up once the first modifier was picked. This is important because if a Kabob restaurant has a combo plate where the customer gets to pick 2 sides. So the customer picks a greek salad and Hummus. There should then be a modifier that then would allow the employee to click on no onion and cheese on the salad but Clover doesn't allow for…
19 votes -
transfer orders in register
The merchant request to transfer orders to employees within the orders app or register
15 votes -
Blind Cashout/Close out
A 19 Store Customer is requesting this feature:
https://pinecrestbakery.com/locations/
The best preventative measure for short ringing is to implement a blind closeout process. Blind closeout requires employees to reconcile cash at the end of their shift without notifying them of the exact amount they are expected to return. They have to count the cash and report the total to the system without knowing what it's “supposed” to be.
13 votes -
Add ability to add online service hours to different categories like breakfast.
Currently, I can add Online Service Hours, days and times. If I only serve breakfast items in the morning, I would like to be able to set that category or items with shorter Service Hours.
12 votes -
Ability to require ID for certain items
Merchant stated they would like an option added in the system where they would be able to check ID when ringing up an item in the Register app.
9 votes -
Add no sale button
Add a no sale button to be able to open cash drawer.
8 votes -
8 votes
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Voide tickets
Busy dining multiple section restaurants need the ability to print void tickets inside the kitchen as well. Current software is not allowing us.
Example-
Customer ordered 5 items from different 5 stations for dining services. Now customer changed his mind and he want to cancel 1 item. If staff will cancel that item kitchen should get void ticket with thats particular item. So they will know they don't have to make this item anymore.Current system is only reprinting the remaining items. Its not useful.
If its not in next upgrade we are switching back to square.
7 votes -
Have a option for retail version with the dining app feature for nail and beauty salons and other business that have work stations
I would like a retail version of the dining app features to use in the nail/beauty salons where they have set stations (tables). This version would be helpful to include a calendar to book appointment / schedule activities. A waitlist with texting ability would also be a benefit.
These businesses also need to be able to split tips for services on the same bill. They currently are running the clients card several times or splitting their tips manually. This is an issue for accurate reporting, time consuming, and issue with getting their accurate tips sometimes.6 votes -
6 votes
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Retail Service Plan
Have a Service Plan specific for retail, which don't include all the restaurant apps and functionality. Retail would focus more on inventory, online/in house sales functionality.
4 votes -
Extend the “remember this device for 14 days”
It is time consuming to go back and forth to get verification code, especially at busy hours. In a rush one may forget to select the option to remember for 14 days. It is also possible to switch from one device to another. It would help if the 14 days can be extended to 30 days.
The security that comes with the verification is greatly appreciated.
4 votes -
Add an enhancement to identify the monthly billings from Clover by MID/TID or Clover serial number instead of or along with the contract #
We are boarding more and more national account merchants that have multiple MIDs and one bank account with Clover. I have one customer that will have 62 Clovers and another one with 24 Clovers upgrades from VX680. If they enable wireless manager then head office will manually have to look up each MID in dashboard to find the charges. This is very time consuming and creating customer dissatisfaction. It would be great if Clover could email a monthly statement or report to customers that shows the contract #, MID/TID or Clover serial number for the monthly billings or add the…
4 votes -
Audit Logs to Track POS Config Changes (Setting changes, additions, deletions)
It would be great to have admin capabilities to view audit logs of who added, removed, or updated a backend setting. Recently our business had a tax change made that cost us a large sum of taxes missed during transactions that had to come out of our business revenue as a result. These logs would allow us to see who added a new tax, when, and the specific user responsible for the addition. This will allow for accountability for these types of actions, but also to help understand when potential issues first started.
3 votes -
hourly sales
On the register in the reporting section, they show a basic sales report. We would like to run an hourly sales report at any point in the day on the register.
3 votes -
Add Order Details of items column to payment screen of 2018 as it was on original Station now replacement with column with EMV entry and man
Add Order Details of items column to payment screen of 2018 as it was on original Station now replacement with column with EMV entry and manual card entry option.
3 votes -
2 votes
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Discounts
You can remove the standard discounts and add your own in "Discounts" in the Clover dashboard which is great. But, when you are clicking order discount on the register it shows the discount you created as well as two custom amount and % options. We want those removed, and only want it to show the discount we have created.
2 votes
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