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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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427 results found

  1. There is only an option to add quantity of items to categories. However, businesses with a lot of products, would have to have a lot of different categories in order to keep stock up to date. There should be a way to add quantities to labels, so we can break it down even further.

    1 vote

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  2. For premises that sell Pints and half Pints it would be ideal to have one central stock item (keg) that Pints / Half Pints could be sold from. The same would go for Cocktails: 1 item in the register that is made up from multiple items fro inventory

    1 vote

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  3. We take many orders over the phone. Taking payment over the phone takes more time and I am charged more for manually entering cards. We prefer payment when the order is picked up in person.
    Example
    We have 6 lasagnas to sell. We have and order come in for 3 lasagnas to be picked up at 6pm still waiting for payment to be collected at 6pm. In the mean time we have four other orders wanting lasagna. The computer says there are still 6 lasagnas when truly there is only 3. And the 4th person is out lasagna. Creating sad…

    1 vote

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  4. 1 vote

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  5. When creating a Rule by Order Type it makes you select each individual item. I suggest that you add an option to select all items from within a category. Or an option to apply the rule to an entire category.

    1 vote

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  6. While being able to upload photos is wonderful, having the ability to upload only 1 photo is a bit frustrating for online sales. Not being able to highlight certain intricacies of an item doesn't bode well for online sales

    1 vote

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  7. Items to have a restriction times to be available for sale as an example, cookies to add time from 2pm to 4pm and to automatically not to show available after 4pm to be erased from items. Customers don't see it available after 4pm.

    1 vote

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  8. Simplified order numbers that are easier to search.

    1 vote

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  9. Respected Clover Development Team, We would like to request small customization on the Register screen which will be a huge help and will create a great impact on the Liquor Store industry to use Clover POS in their stores. Currently, the Liquor store industry needs an advanced cloud-based POS to increase their growth and better manage their stores. Clover is the best most advanced and easy-to-use POS system in the market for retail stores.
    Pain Point: After doing our due diligence and surveys with many Liquor Stores and other Retail owners/managers in USA and Canada, we found out that most of the store owners…

    1 vote

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  10. Restaurants that serve alcoholic drinks are not able to use scan to order with any level of efficiency. Adding this ability for scan to order only should be available. I have many merchants who want to use scan to order in their restaurant but are not because of this limitation.

    1 vote

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  11. I would like to see it when you enter a “New item” if the UPC has been previously used that the clover would notify you so you do not have duplicates. It would help with inventory tracking and data entry. I have been in the grocery business for about 17 years and worked several systems they all did this. I am very pleased with how the clover operates. Thank you.

    1 vote

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  12. Merchant wants the ability to be able to adjust to column lengths within the inventory - items section. Some item names are longer than other and it cuts off and makes it hard to navigate/identify the particular item. So columns such as tax are longer, but only has a small number there so its taking up unnecessary space. Can this be updated?

    1 vote

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  13. When you do a search for a product on the Register screen, items with longer descriptions show up as:

    This is an item with a longer des...

    There is no quantity on hand displayed.

    Items with shorter descriptions show the quantity on hand:

    This is an item (10)

    I would like to see the quantity on hand displayed on EVERY line for EVERY product. Either move the ellipsis back to allow for the quantity to show or put the quantity on the next line.

    1 vote

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  14. Hello we have a lot of liquor shops that need the low inventory item count notification either via email or text messages for low inventory And the merchant can reorder. Right now there’s no way for them to know if the count on the product is low.

    We also need to add to the dashboard and system a way for the merchant to know how much in dollars he has on their products they are selling in their liquor shop.

    These are very important features that we are losing business to the competition on.

    Thanks

    1 vote

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  15. Can you add the total number of items in an order, while they are entering items in a retail environment. After opening an order in the orders app, this can be seen when using the Counter Service service plan. It needs to be visible when entering the order too.

    1 vote

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  16. using the Station Duo one can enter an order and select "order type" example DINE IN, TAKE OUT and DELIVERY. However this selection "order type" is not available using the Clover Flex. Whatever "default" is selected (dine in , delivery, take out) in DASHBOARD is only type that shows up in Clover Flex. Order type should be allowed to be shown on Clover Flex; its only logical , otherwise the kitchen doesn't know type of order being prepared, if Clover Flex is used to enter order.

    1 vote

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  17. I am unable to track my inventory because you do not allow partial quantities. As a result I cannot track my inventory - please add, this is a simple functionality in place by all the competition.

    1 vote

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  18. Now there is no way from the api to retrieve the deleted modifier groups after a specific date. This is useful for Menus synchronization on demand with other systems

    1 vote

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  19. Merchant wants the option to be able to assign Categories to labels. When creating a custom item under the category, their custom items that are created are not being printed unless they add it to the inventory and apply it to a label afterwards when the print option is set to fire labels.

    1 vote

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  20. We love our Clover and find it very powerful, user friendly and intuitive in many ways.

    We would, however, greatly appreciate the opportunity to enter a negative quantity in order to be used for exchanges and substitutions.
    We find that there isn't an easy way to update inventory in these instances and we need to, instead, make a manual transaction in our accounting system.

    1 vote

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