137 results found
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Please add more function to reporting app
merchant would like for the reporting app to be more detailed
10 votes -
Make employee device reports available on the dashboard
Reports that currently only run on the device should be able to be run from the dashboard. Example: employee report for certain device gives breakdown of all transactions per employee for that specific device...we have to go to each device to run that report... but we should be able to run that from within the dashboard.
2 votes -
most restaurant managers and owners are asking for more robust reporting in the reporting applicaiton
Please enhance the reporting application to offer much more detail reporting, such as a breakdown of splitting service charges so they know exactly what to pay out their employees without having to calculate it themselves.
Also many merchants really like all of the reporting capabilities other point of sales systems have that clover does not have.Reporting is crucial for businesses and for dine in restaurants they are used to having certain reports that Clover does not have.
7 votes -
Create an option for either custom or multiple filters to be used in reporting.
In order to report the information we need (sales separated by sales tax rate and tender), we have to pull two separate reports and manually combine them. We would much prefer having the option to customize reports based on the information we need. Reports need much more customization in the data that can be reported and filtered and how reports are built. Being able to combine and report information from payments, inventory, and orders would go a long way towards streamlining the Clover report process.
11 votes -
Close Out Report must Match FISERV 5 minute delay
Close out report auto print should match fiserv merchant service data. Now when it prints out we have to calculate 5 minutes before of sales and that’s the total amount of sales sent to merchant service.
1 vote -
customize auto-printed or e-mailed reports.
Have the ability to change between report types you want the auto-printed/e-mails after batch is closed.
14 votes -
Reporting
To make amount collected and deposit amount reconcilable. Deposited amount may include fees, service charges, chargebacks and reversals. This causes confusion for the merchant and they think funds are missing since all totals are not in same place.
4 votes -
2 votes
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To see detailed reports in the reports app that are printable
Hi,
Just wanted to pass along some feedback I’ve received from 2 larger clients just in the last week. There seem to be some restrictions as far as server closeout when they are reviewing their transactions to confirm their tips match etc.
Both clients asked if there was a report like what you can see in the transactions app that is printable from the device so the server/front house manager can verify everything was entered correctly. Both said it’s not feasible to have them stand at the station and take up the device while they review 35+ card transactions.
Any…
4 votes -
have a default selecting items/cats
Reporting..i suggest having clients pick the ability to set defaults for items or categories they are wanting to see everyday. Right now customers have to go in a un select the items they do not want to see on their reporting each day. its a 5 min process each day they run a report by unselecting items.
6 votes -
7 votes
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Report of items by tender type
I need to run a monthly report for a government agency that shows items by tender type. Since there is currently no report, I have to manually count the hundreds of items by tender type.
9 votes -
Merchant would like detalied transactions in reporting
Merchant wants the item report to also include the payment transaction
2 votes -
dashboard compare hourly sales
On the dashboard you show us net sales for the current day and a comparison to last week. Below that we see the hourly of todays sales. It would be SO helpful if you could also show the hourly sales of the previous day just right on top of the current day with a different color on the graph. It would be great to compare hourly sales from the same day last week.
5 votes -
Report for Modifiers
Merchant would like a report that lists the sales for Modifiers as they do count towards the profit/revenue.
13 votes -
Modifiers
The merchant wants the modifiers to be tracked on the reporting
4 votes -
rewards reporting
Merchant request to have full reporting for the Rewards App. Merchant states she can only view past 20 transactions and rewards reporting should be able to be filtered for viewing.
2 votes -
Reverse Mobile Update Version 3 that removed Sales Overview of 8 days
New Mobile Update Version 3 WIPED out Simple Overview of Daily Totals by multiple days. Other apps allow downgrade/revision to prior versions. This is not a time to stop ability to compare Todays revenue to same day a week ago ,,,,
3 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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detailed reports off the terminal
merchant would like to be able to print off more detailed reports from the terminal Reporting app instead of just summary printout
5 votes -
Printing reports from Device
Merchant want to have the ability to choose what section of the report to print or have the ability to fully customize the report before the print from the device. I.E the sales overview report: merchant change choose(check box) of what to print from that report like they would like to only see the Net Sales, Taxes, Tips, Gross Sales, Refunds or something like what shows on the transaction app in the Clover Web dashboard:
Successful Payments Summary
Number of Payments:
Payments Total: $
Tip Total: $
Taxes and Fees Total: $
Service Charge: $5 votes
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