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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


Reporting Functions

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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

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3 results found

  1. Accounting sync should include daily merchant fee as separate line item

    When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.

    2 votes

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    1 comment  ·  Accounting Sync  ·  Admin →
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  2. When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each

    When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered

    1 vote

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    0 comments  ·  Accounting Sync  ·  Admin →
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  3. API Issue with Line Item Sync to Quickbooks

    There is a problem with the line items being synced from Clover payment receipts to Quickbooks invoices. Instead of creating 1 line item per sku/item, it ungroups identical SKUs and creates 1 line item for each qty count.

    For example, if a customer orders QTY 10 of SKU 0001, the synced invoice sent to Quickbooks will look like this:

    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 - $10
    QTY (1) SKU 0001 -…

    1 vote

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    0 comments  ·  Accounting Sync  ·  Admin →
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