103 results found
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Item sales report display for gross sales and net sales
As of Aug 1, 2023 item sales report, the display order for gross sales and net sales is incorrect.
Currently gross sales $ and net sales $ are displayed before item sold.
After sku and product code, the display order should be item sold, refunded, exchanges, net sold, and then gross sales $. Net sales $ should be displayed after exchanges $.
I have entered case # MI001119531 to request the display change back to the correct way it was displayed on the items sales report since June 2021 when we first started using Clover.
Thanks.
1 vote -
Add locations to accounting sync
We implement location tracking in QuickBooks and are starting to use Clover's Accounting Sync feature. The journal entries this feature creates do not populate the "Name" and "Location" fields in QuickBooks. As we operate multiple locations this means I have to go back into Clover to figure out which journal entry corresponds to which location, and then manually enter the correct location field FOR EACH LINE ITEM on the journal entry. Please add the ability to put a "location" and "name" against each line in the journal entry, which I believe corresponds to your "Tender Types".
1 vote -
Customer Name, Amount and Invoice Payment number listed on transaction summary
Would like to see customer name, transaction amount, Reference or invoice number and last 4 of card number listed on the transaction summary report. Similar to what I had with payeezy/First Data. It was a streamlined summary of activity for a given day that was very useful.
2 votes -
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu! Additionally the only way to Select ONLINE is to
An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu!
Additionally the only way to Select ONLINE is to Select Each & Every Menu Item, Select "Online", Save, move on to the next & Rinse & Repeat. The Import (and Export) Inventory Template should have Online as a Column for each item. The Import Template should have a way to save the ALL the Existing info on an item, including Pictures, and Descriptions.1 vote -
Export Cash Report with (Inventory) Line Items
We need to be able to pull a report that shows CASH v. CARD sales and is broken down to the Inventory Line Item. We can see that this report is available in the web dashboard under "ORDERS" but it does not export to excel the Line Items data. Please implement this easy feature to make our accounting down to the line item easier! :)
1 vote -
Unit price should print on receipts even when the item is set as having a "variable price".
Unit price should print on receipts even when the item is set as having a "variable price". Currently only items with a fixed price will print the unit price on the receipt. Customers don't care what our settings are... they want to see a unit price no matter how we have our pricing set in the software. This is common sense!
1 vote -
Show cost for modifier buttons
WE HAVE OVER 30 LOCATIONS WITH YOU!!!! Modifier group items that have a $ value should also have an option to enter the $ value cost. This is essential as this makes it difficult to calculate full inventory costs for the business.
6 votes -
Merchants should be able to track cost of goods (COGs) for items sold as modifiers.
Merchants should be able to track cost of goods (COGs) for items sold as modifiers.
9 votes -
Gross and Net Totals should be COMPLETE totals
We just started using Clover and we noticed that the Gross and Net totals aren't actually complete totals. You have to check your cash/CC/other totals and add those numbers. We've spoken with other vendors and they have told us they have to do similar workarounds to get proper totals for the day's sales. This should be fixed ASAP. If we can't trust the Gross and Net totals displayed at the top of the Sales Report on the web dashboard, why are they there?
1 vote -
Correctly Report Cost of Goods
Reporting uses the most recent item cost, not the cost that was recorded at the time of sale. Item costs that have changed over time are reported incorrectly and as a result all reporting values derived from COGS are incorrect when reporting over any period where inventory costs changed. Example:
(November 1st I set my crab cost at 3.99 and sell price at 5.99. I sell 1000 lbs at a gross profit of $2000. On November 15th my cost increases to 9.99 lb and I change my cost to 9.99 and sell price to 11.99 lb I sell 500 lbs…3 votes -
Batch total on Orders menu
Include batch $ total on the Orders menu. Going to Closeout to obtain this information is an additional step that is time consuming. For me, it takes several minutes to load the Closeout menu.
Previous software version included daily batch $ with the specific order amounts ... please bring that back!!!!
1 vote -
Wholesale price and assets of inventory.
In the INVENTORY APP, we are able to track the number of available items in stock for any specific item (we can scan them into inventory using the barcode). I
If you were to add a COST OF GOODS column to that item, we would then be able to know the assets of those items which we are holding in inventory.
Being able to total up all our inventory and know the assets sitting in our stockroom is vital to any business!
Also, having a COST OF GOODS price column, compared to the RETAIL price column, would allow the system…
4 votes -
Meal periods
Ability to designate specific meal periods so we can compare lunch vs dinner for scheduling needs.
1 vote -
time of sales
I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?
1 vote -
Latest Inventory Update does not work for Retail
The latest Inventory update took away the "item cost" category and the "alternate name" category (which we use to track where we buy items from).
Tracking what we pay for items and where they come from are crucial.
This can still be done on the actual POS but not on Clover online. Most, if not all, retail businesses do not stand at their POS to add new inventory they do it on their computer. This update makes this impossible.
It seems every time there is an "update" it is worse for users. :( Is this a problem for other retailers?…
2 votes -
Make "Uncategorized" a selection under category
I would like to know all of my products that are not categorized. Please allow me to select "uncategorized" under "category" in Inventory.
2 votes -
Orders
In the online interface, you should be able to sort what kind of order you want to see, for example. I only want to see open orders, I should be able to see only those. There would be no "time - range" requirement, because I just want to view the open orders without having to scroll through all orders to find them.
1 vote -
guest count
I've had multiple full service restaurants ask for some reporting related to daily guest count. Not order count or transaction count... but something that relates back to # of guest served... this data coming from the number of served guests at each table in the Clover Dining app. This would be very beneficial for measuring server efficiency since 10 tables with 8 guests would be far more work than 10 tables of 4 guests
9 votes -
inventory cost
I need the Cost $ field.
Retail price only is not good practice for my business.
I have to have the field shows my cost$ and Supplier3 votes -
Add order number to Order With Google
ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES
1 vote
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