Separation of SNAP EBT-eligible vs non-eligible items while making/receiving payments
We would like to have a feature that displays on the payment screen the total amount of SNAP eligible (most food items) and the total amount due. For example, if the total of the transaction is $100, out of which $60 is SNAP EBT eligible, then have it display something like this on the screen.
SNAP EBT $60
Total $100.
Next, once all the SNAP eligible items is paid by SNAP EBT cards, then shut off the EBT option, so that the customer has to make the balance payment by credit/debit cards or cash.
Currently, the Clover POS system doesn't restrict the payment of non-food items with SNAP EBT cards which is illegal in the state in I do my business.
My other POS system has such a feature. This is not only very useful it also prevents you from accidentally receiving EBT cards for non-food items.
Naresh Subba
shared this idea
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Josh
commented
We use the Station Duo. We do not know if someone is using an EBT card until after it has processed. This allows fraud to happen if the customer purchases ineligible items with their EBT card. The system need to automatically void the ineligible items when someone swipes their EBT card. We will need to look for a different system if Clover does not fix this fraud issue since we have started accepting EBT cards.
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Christina Barcikowski
commented
EBT is moving to tap cards. When customers tap to pay, with EBT we will not know their form of payment and will not be able to remove ineligible items. Need to have a way to restrict certain menu items from being paid for by EBT.