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← Clover UserVoice

Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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How can we improve Services?

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4 results found

  1. Permission to change Device name.

    Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.

    3 votes

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    0 comments  ·  Hardware  ·  Admin →
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  2. Remove the order printer completely

    As of now the order printer when removed from the printer settings keeps coming back everytime the DUO reboots or the next day after the device goes to sleep.
    Can we find a way to have the order printer removed completely and no having come back.
    Thanks.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  3. Compact to Compact tethering

    The transaction Process take too long. there is a 13 step process to complete a transaction.
    process to run an EBT Transaction or PIN Debit:
    Click New Sale on the main unit.
    Enter the transaction amount on the main unit.
    Press Enter on the main unit.
    Select Card Payment on the main unit.
    Transaction begins—waiting time (~6 seconds).
    Tap Enter on the Pinpad.
    Processing on the Pinpad.
    Continued processing.
    Enter PIN.
    Press Enter to confirm.
    Remove the card.
    Final processing.
    Select EBT Benefit (if applicable).
    Press Enter

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Compact tethering cable is too short

    The 3ft tethering cable is too short and needs to be longer

    1 vote

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