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'ADD ABILITY TO TRANSFER ORDER FROM ONE EMPLOYEE TO ANOTHER' has been merged into this idea

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Allow admins to reassign sales by employee

I had an employee pickup a terminal that was still logged in by the previous staff who was using the terminal. As such, the employee's sale was lodged under the wrong user.

Currently, there is no way that I can reassign that sale to the correct users. Please grant admins the ability to reassign the sale to the correct employee.

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Ron Kwok shared this idea  ·   ·  Report…  ·  Admin →
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  • Elysium Tattoo Co. commented  ·   ·  Report

    One employee's account didn't log out, so the next employee used the previous employee account to process a transaction.

    We have it set to automatically log out after a transaction, but It didn't do that.

    Now the client is gone, and I want to be able to reassign the order to the correct employee (IMPORTANT to be able to pay employees correctly). There is apparently no feature for this, even though our previous provider had this option and was easy to do.

    This is super important to have as an option.