Customer Notes Accessible from Appointment Calendar
It would be extremely helpful to allow stylists and staff to access a customer's notes directly from the appointment on the calendar without having to navigate to the customer profile.
For salons and service-based businesses, customer notes often include critical information such as:
Hair color formulas
Previous services performed
Haircut or styling preferences
Processing times
Product recommendations
Special instructions or client preferences
Having these notes readily available when opening an appointment or when the customer checks in would improve efficiency, reduce the number of clicks required during service, and provide a better experience for both staff and clients.
Suggested functionality:
Display customer notes within the appointment details or provide a quick "View Notes" button from the appointment.
Allow stylists to edit and save notes directly from the appointment after completing the service.
Keep the notes synchronized with the customer's profile so they remain available for future visits.
This enhancement would make Clover Service Growth an even stronger solution for salons, spas, and other appointment-based businesses that rely on detailed client histories.
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