89 results found
-
Need to see CUSTOMER NAME under CUSTOMER column in TRANSACTIONS list.
Under TRANSACTIONS > PAYMENTS, there is a column for "Customer" name, but it doesn't actually list the customer's name there. I have to open every single transaction to see the name we had entered on the Clover terminal at the time of purchase. Can't you just list them here? It used to have this feature before the update.
1 voteThank you for submitting your Idea to UserVoice.
-
Incorrect Information in Transactions Tab
On the web dashboard, Under TRANSACTIONS > PAYMENTS...and under Payments Total, it says: "does not include tips".... but it actually does. Please keep tips included in this max, this is the only good thing that came out of the recent update...maybe just update the info so that it says "DOES include tips"
1 vote -
Please Restore “Service Completed By” in Line Items Report
We need your assistance with an important reporting issue that is affecting our payroll process.
Previously, when we ran the Line Items Report, we were able to see which employee actually performed each service—for example, “Service Completed By: Employee X.” This was extremely important because we use this information to calculate our stylists’ payroll.
For the past few weeks, however, we have been unable to see the employee who completed/performed the service in the Line Items Report. We have checked the different Line Items reporting options, but they now appear to show only the employee who checked out the customer,…1 voteThank you for submitting your Idea to UserVoice.
-
Add Invoice Number
On your "Finances" -"Deposits" - "Deposit date" - "Transactions" your have "Time" "Amount" "Payment/Refund ID" "Transaction type" and "Reference number" Could you add my invoice number on this page? So I do not have to go to "Payment/Refund ID" to see my invoice number.
0 votesThank you for submitting your Idea to UserVoice.
-
Transactions report under sales activity
Requesting for the view of transactions on the web dashboard to include a column which shows tip. Currently, with this new interface we have to drill into the payment to see the tip amount
1 voteThank you for submitting your Idea to UserVoice.
-
Updated Transactions Interface Is Creating Accounting Issues
Hi Clover Support,
The previous Clover interface clearly showed a breakdown of each transaction, including the subtotal, tax, and gratuity as separate amounts.
Since the recent update, everything is grouped together, which makes it extremely difficult to reconcile our transactions for accounting purposes. I now have to open every transaction individually to find the breakdown, which is incredibly time-consuming and inefficient.
Is there a way to switch back to the previous interface or restore the separate subtotal, tax, and gratuity columns? The updated format is not effective for business accounting and has made our reporting process significantly more difficult.
Please…
1 vote -
Add transaction numbers back to the full transaction list
The UI for the daily transaction list was recently changed and now it no longer displays the transaction # for each charge. My accounting department needs those numbers displayed in my reports, so it would help a lot if they showed up on the full list.
1 vote -
Ability to show that an alternative payment method was used through a button
Add a button that doesnt charge but will show in reports that another option was chosen and paid through a third party
1 voteThank you for submitting your Idea to UserVoice.
-
Fix Statement Presentation
Fix monthly Merchant Services statement to show detail of all fees and charges. Presentation changed in August. I need the detail back.
1 voteThank you for submitting your Idea to UserVoice.
-
Gross Sales no longer showing overview totals without surcharge fee
With the recent update, on the Clover Dashboard: the Gross Sales Overview page no longer previews transactions without the surcharge fee! We process up to apx 100's of transactions a day, so now when our numbers do not match up, we have to open every single transaction to see it without the fee. This is going to double maybe even triple the time it takes us to find an incorrect transaction now. Please look into going back to the other way. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
-
Add 'tip' filter when viewing transactions
The website has changed it's layout. There used to be a column where you could sort your transactions and orders by 'Tip' if a tip was paid via card transaction. You can no longer do that and have to go into every single transaction to see if a tip was paid and it is much more inefficient and time consuming. The idea is to put that column back on this new version or to create a filter that can sort out the transactions that paid a tip so we only have to look at those specific transactions.
1 voteThank you for submitting your Idea to UserVoice.
-
Website changes to Clover Transaction
The Customer column is now blank and can only be viewed by clicking on the Tender Type. Can it be added in as an option to view under the Settings menu? This has doubled the amount of time I spend entering the transactions into my Quickbook accounts. I can no longer print out a copy of the transactions for the day and using the Customer column, match it to multiple entries for that days' bank deposit. I now keep Clover open for that days transactions and click on each transaction Tender Type to view the name and location of the…
1 voteThank you for submitting your Idea to UserVoice.
-
Need sales and tip shown as a separate total
Before the update it always showed the sales and the tip as a separate total. Now its one total and it is very hard to try to match up the sales to the receipts. Makes things very difficult. If there is a way to find it separated I would like to know.
Thx1 voteThank you for submitting your Idea to UserVoice.
-
Manual Closeout in Canada
Please allow Canadians to have the ability to manually closeout the batch.
Our clinic provides emergency services and this can sometimes happen between the time we close our business and the automatic closeout time, making our day end with our PIMS system not match the batch for the day. We do not necessarily close at the same time each day due to appointments running long or the last minute emergencies. Can you please add this feature for Canadians? Our old merchant service allowed us to closeout whenever our end of the day is.1 voteThank you for submitting your Idea to UserVoice.
-
REPORTING ON TENDER TYPES PER ITEM
Generate a item report that shows tender type on each item.
1 voteThank you for submitting your Idea to UserVoice.
-
Customer Name On Clover Dashboard
We use the Clover Go mobile app for processing payments. The app itself works great, however, when reconciling sales via the www.Clover.com > Sales Activity, it doesn't capture the customer's name in the Customer column. Can this please get corrected or implemented?
1 voteThank you for submitting your Idea to UserVoice.
-
Be able to upload sales overview report into accounting software
Would like to somehow electronically upload or import the sales overview report into our accounting software (*******) linking data to specific General Ledger accounts in order to eliminate heavy data input by Accounting Clerks
1 voteThank you for submitting your Idea to UserVoice.
-
Sales Report > View by > Daily sales > Tender Type Report
Under Reports > Sales report > view by Daily sales, it shows the daily gross and net sales, but not by Tender types. With Tender types it only show the total amount from the Date Range. Why?? Please make it so that we can view the daily sales by tender types as well. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
-
Transaction Detail Report Includes Invoice
When exporting the transactions, Clover should populate the Invoice number field so an admin can see what invoice belongs to which transaction
1 voteThank you for submitting your Idea to UserVoice.
-
Transaction Detail Included for Closeout
I would very much suggest allowing us to see the transaction detail included in a closeout. We run a 24-hr towing business and are set up for an auto closeout. It is hard for our shops to determine which work orders are included on which day (especially when some guys are out in the field when the closeout occurs and the card processes when our unit gets into cell phone service, not necessarily at the time the card was run). Currently, the only way to determine this is to run a custom report every day, since the closeout times vary…
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?