There is currently no way to change the screen in the Clover POS that says
"Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect my business. Please consider adding this feature.

Also, I could not get the customer service rep to document our Help conversation in an email to me, so I can't get this in writing either, which is essential for my tax preparer. Please consider providing better Customer Service to your customers who pay exorbitant fees.