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'Improve Recurring Payments: Card-Present Enrollment + Customer Payment Links' has been merged into this idea

Payments: Recurring Payments

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RECURRING PAYMENT PROCESS

My business model is mostly recurring membership-based. Clover does not give me the option to send a link to collect my clients' card information to create a recurring membership. If I want to create a recurring payment process, I would have to be face-to-face with my client to collect their card information. Why can't I send them a link so they can enter their card information and allow me to create their recurring membership? In 2025, this is the opposite of efficiency, and if I can't have that, then it is a deal-breaker.

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  • Ruben Ceballos commented  ·   ·  Report

    We operate a membership-based gym and rely heavily on recurring billing.

    Currently, Clover requires us to manually enter card information into Virtual Terminal to create recurring payment plans. This creates two major limitations:

    When customers are physically present, we cannot swipe/tap their card on the Clover device and directly enroll them into a recurring plan. Instead, we must manually key the card into Virtual Terminal. This increases friction and introduces unnecessary card-not-present risk when the card is physically present.

    There is no option to send a recurring payment signup link where customers can securely enter their own card information to start a membership. Competitors allow merchants to create a subscription and send a link. The customer enters their own payment details, and recurring billing begins automatically.

    For membership-based businesses (gyms, studios, coaching, etc.), this is a major efficiency issue. If a merchant has 100 recurring clients, Clover requires manual entry for each one.

    Requested improvements:

    • Allow card-present swipe/tap on Clover device to securely store a card on file and immediately attach it to a recurring plan.
    • Allow merchants to generate and send a recurring payment signup link so customers can enter their own payment information securely.
    • Enable a fully digital recurring enrollment workflow without requiring manual Virtual Terminal entry.

  • Jason commented  ·   ·  Report

    Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.