Settings and activity

15 results found

1. DON'T ALLOW SERVERS TO BE ABLE TO RING ANYTHING UP WITHOUT BEING CLOCKED IN

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   0 comments  ·  Taking Payments  ·  Delete…  ·  Admin →
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   Heretic Atlanta shared this idea  ·  June 28, 2022

2. Give us a way to see the same sales overiew, sales summary on the register as on the website.

   3 votes

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   0 comments  ·  Reporting Functions » Inventory/Orders/Customer/Sales Reporting  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

3. Voids and refund

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   0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello, 

   
   

   Thanks for your feedback. This does seem like a good idea. 

   
   

   Are there specific modes of transactions that you would like to be notified about (e.g. On device, Ecommerce, Hosted Checkout, all)? 

   
   

   Also, any preference for how notifications are delivered (e.g. SMS, Email, push, all)?

   
   

   Would it be helpful to set up thresholds (over a specific amount) that trigger these alerts? 

   
   

   Thanks, 

   Clover Product

   Heretic Atlanta supported this idea  ·  June 28, 2022

4. Allow each transaction to print on batch header report from terminal each night

   4 votes

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   0 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

5. Disabling Employees when terminated

   3 votes

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   0 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

6. detailed reports off the terminal

   5 votes

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   0 comments  ·  Reporting Functions » Reporting Functionality  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

7. Permissions for refund app.

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   0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

8. Employee permission to refund order by Asking Admin or Manager Approval

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   0 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

9. Fast Cash option to include $20

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   0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Heretic Atlanta supported this idea  ·  June 28, 2022

10. Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..

    96 votes

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    17 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 

    
    

    If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?

    
    

    Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?

    
    

    Thanks, 

    Clover Product

    Heretic Atlanta supported this idea  ·  June 28, 2022

11. Pre-Authorization Changes

    22 votes

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    Under Review  ·  1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Heretic Atlanta supported this idea  ·  June 28, 2022

12. Search for Credit Card by last 4 digits

    25 votes

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    Back Log  ·  1 comment  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Heretic Atlanta supported this idea  ·  June 28, 2022

13. Detail Batch Report Needed listing all transactions at closeout

    43 votes

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    10 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminCommunications (Head of Internal Communications, Clover) responded

    All - We have are updating this status of this request to Under Review,  as we did not fully understand that this ask is for a detailed batch report to print from the device.

    Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard. 

    We do have a team reviewing this request.  Thank you for understanding our confusion and we will return with an update as soon as one is available. 

    Thank you

    Clover Communications

    Heretic Atlanta supported this idea  ·  June 28, 2022

14. Offline -- If the clover system is off line it should automatically ask for a contact number.

    44 votes

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    1 comment  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 

    
    

    This feature is under review.

    
    

    Thanks, 

    Clover Product

    Heretic Atlanta supported this idea  ·  June 28, 2022

15. Option to require a reason for refund

    54 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release. It will be an optional setting for the merchant. 

    
    

    Thanks,

    Clover Product

    Heretic Atlanta supported this idea  ·  June 28, 2022