Settings and activity

34 results found

1. Detail Batch Report Needed listing all transactions at closeout

   40 votes

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   5 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Started  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   You should see this feature very soon in the next release of deposit reports.

   Albert Jaoude supported this idea  ·  May 17, 2023

2. Tips be re-assigned to an employee

   34 votes

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   2 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

   Because if a server closes another server's table, the tip is tranferred to them (NOT FAIR). So owner/manager should be able to transfer the tip to correct server - that is until Clover is able to find a way to keep the tip to the original server and not transfer it to the one that closed it.

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   Albert Jaoude supported this idea  ·  May 17, 2023

3. If an employee closes out a fellow employee's order, the tip should not transfer over

   50 votes

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   Outreach Request  ·  2 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

   If a fellow server is helping close an open order, the tip transfers to him/her. This is not acceptable to servers, since they worked the whole process to serve this table/guest.

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   Albert Jaoude supported this idea  ·  May 17, 2023

4. Option to require a reason for refund

   54 votes

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   1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This will be available in a future release. It will be an optional setting for the merchant. 

   
   

   Thanks,

   Clover Product

   Albert Jaoude supported this idea  ·  May 17, 2023

5. Discount Reason Prompt

   70 votes

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   4 comments  ·  Taking Payments » Discounts  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  May 17, 2023

6. Void Reason

   89 votes

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   Started  ·  8 comments  ·  Taking Payments » Voids  ·  Delete…  ·  Admin →
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   Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

   If not by typing the reason, we could pre-create blocks with different reasons to select from.

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   Albert Jaoude supported this idea  ·  May 17, 2023

7. Find My Clover

   8 votes

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   1 comment  ·  Other Content  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  May 17, 2023

8. The feedback option on help.clover.com should link to this uservoice web page for optimal feedback.

   15 votes

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   0 comments  ·  Other Content  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJeff Martin (Product Manager, Clover) responded

   100% agree and we are working on it.

   Albert Jaoude supported this idea  ·  May 17, 2023

9. Request for HOLD BUTTON - delay kitchen printer from FIRING for later TO GO orders. .

   21 votes

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   1 comment  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  May 17, 2023

10. Ability to reopen a table/order if server accidently closes the wrong table

    24 votes

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    5 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

11. Log Out After Transaction

    25 votes

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    0 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

12. Employees should not be able to access device if not clocked in

    26 votes

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    4 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

13. Ability to restrict certain employees access to delete items prior to Save, Fire, or Cash, but not afterwards

    64 votes

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    Planned  ·  9 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

14. We need the ability to restrict discounts on certain items such as Alcohol..on both on order level discount and an item level discount.

    98 votes

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    10 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

15. inventory picture

    128 votes

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    18 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

16. secure the Flex from theft and misplacement

    3 votes

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    0 comments  ·  Devices/Hardware » Clover Flex  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

17. device sound

    2 votes

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    0 comments  ·  Devices/Hardware » Other Device/Hardware Suggestions  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

18. Disable USB

    7 votes

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    0 comments  ·  Devices/Hardware » Other Device/Hardware Suggestions  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

19. A strident beep would be useful in case of "declined transaction"

    7 votes

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    Back Log  ·  1 comment  ·  Devices/Hardware » Clover Flex  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

20. Cancel order

    10 votes

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    1 comment  ·  Devices/Hardware » Clover Station Duo  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023