Settings and activity

42 results found

1. Online clover giftcard purchase need to be on close out batch at the end of the day

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   0 comments  ·  Engaging Customers » Gift Cards  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  February 12, 2024

2. Resend digital Gift Cards

   15 votes

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   1 comment  ·  Engaging Customers » Gift Cards  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  February 12, 2024

3. User should be able to "sort" or "filter" customer list

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   0 comments  ·  Engaging Customers » Managing Customers Internally  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  February 12, 2024

4. Customers name to be saved to the order

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   2 comments  ·  Engaging Customers » Managing Customers Internally  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  February 12, 2024

5. Alphabetize Customers App by Last Name

   14 votes

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   1 comment  ·  Engaging Customers » Managing Customers Internally  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  February 12, 2024

6. Guest count included on reporting

   60 votes

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   16 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   Planned for 2H of 2023

   Albert Jaoude supported this idea  ·  December 06, 2023

7. Guest count in Clover Dining

   91 votes

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   Under Review  ·  13 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  December 06, 2023

8. Sub Modifiers

   336 votes

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   76 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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   Planned  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   This is currently slated as part of our 2024 roadmap.

   
   

   We are looking forward to bringing you this feature.

   
   

   Thank you

   Clover Communications

   Albert Jaoude supported this idea  ·  December 06, 2023

9. Ability to edit Paid Orders

   203 votes

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   Planned  ·  51 comments  ·  Management Functions » Inventory/Order Management  ·  Delete…  ·  Admin →
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   Albert Jaoude supported this idea  ·  December 06, 2023

10. Detail Batch Report Needed listing all transactions at closeout

    43 votes

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    10 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminCommunications (Head of Internal Communications, Clover) responded

    All - We have are updating this status of this request to Under Review,  as we did not fully understand that this ask is for a detailed batch report to print from the device.

    Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard. 

    We do have a team reviewing this request.  Thank you for understanding our confusion and we will return with an update as soon as one is available. 

    Thank you

    Clover Communications

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    Albert Jaoude commented  ·  September 29, 2023  ·  Delete…

    I defintely would welcome this feature because it as well insures that all transactions/orders have been closed before batching and making sure team members can't clock out before closing any open ticket

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    Albert Jaoude supported this idea  ·  May 17, 2023

11. Tips be re-assigned to an employee

    35 votes

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    2 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

    Because if a server closes another server's table, the tip is tranferred to them (NOT FAIR). So owner/manager should be able to transfer the tip to correct server - that is until Clover is able to find a way to keep the tip to the original server and not transfer it to the one that closed it.

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    Albert Jaoude supported this idea  ·  May 17, 2023

12. If an employee closes out a fellow employee's order, the tip should not transfer over

    56 votes

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    Outreach Request  ·  3 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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    Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

    If a fellow server is helping close an open order, the tip transfers to him/her. This is not acceptable to servers, since they worked the whole process to serve this table/guest.

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    Albert Jaoude supported this idea  ·  May 17, 2023

13. Option to require a reason for refund

    54 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release. It will be an optional setting for the merchant. 

    
    

    Thanks,

    Clover Product

    Albert Jaoude supported this idea  ·  May 17, 2023

14. Discount Reason Prompt

    73 votes

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    4 comments  ·  Taking Payments » Discounts  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

15. Void Reason

    93 votes

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    Started  ·  8 comments  ·  Taking Payments » Voids  ·  Delete…  ·  Admin →
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    Albert Jaoude commented  ·  May 17, 2023  ·  Delete…

    If not by typing the reason, we could pre-create blocks with different reasons to select from.

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    Albert Jaoude supported this idea  ·  May 17, 2023

16. Find My Clover

    9 votes

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    1 comment  ·  Other Content  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

17. The feedback option on help.clover.com should link to this uservoice web page for optimal feedback.

    15 votes

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    0 comments  ·  Other Content  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJeff Martin (Product Manager, Clover) responded

    100% agree and we are working on it.

    Albert Jaoude supported this idea  ·  May 17, 2023

18. Ability to reopen a table/order if server accidently closes the wrong table

    30 votes

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    Planned  ·  6 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

19. Log Out After Transaction

    26 votes

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    0 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023

20. Employees should not be able to access device if not clocked in

    28 votes

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    4 comments  ·  Management Functions » Employee Management  ·  Delete…  ·  Admin →
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    Albert Jaoude supported this idea  ·  May 17, 2023