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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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174 results found

  1. 2 votes

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  2. My shop is a gaming shop with flair. My font for my shop name is Elegant and the one you guys have as the font on the receipt is block font.. Can you give us the option of uploading a font for the receipt printer? Also maybe have a spot that lets us put our logo on there?

    1 vote

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  3. Why are employees able to create orders without being punched in to the timeclock and why are employees able to pull their checkout report or punch out before all open orders are settled?

    3 votes

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  4. We are using station solo and mini as customer-facing device using the USB pay display app. It works as DUO but why we are paying $xxx additional device cost for the mini? Review this and implement to remove the extra fee

    1 vote

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  5. Clover Dashboard Welcome Screen: Currently, the owner's name shows up next to Welcome on the main page of Clover Dashboard. Please add a feature to change this in a way that the merchant's can see their DBA name next to Welcome.

    3 votes

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  6. Client asked me if Clover or any of our apps has/have Drive Thru AI capabilities now or in the pipeline. He said he heard about/read about automated Drive Thru ordering (non human) to take orders. I googled it and see McDonalds was testing it and may be using, Panera and some other companies, also. Please drop me quick note to let me know if this is something that is slated in the near future to add to our Clover offerings. Thank you!

    2 votes

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  7. Need to be able to regulate number of orders the online ordering system can take in any given hour or during peak times ( Friday night 5-7)

    This is extremely easy programming setting thay can be put in for a min & max number code placed on the online ordering system itself

    All other pos company’s have this option ( touch bistro , lightspeed & square)

    I am
    Still within my 3 months of having system and if this feature is not put into place before the 3 month time then I will be switching to square .

    1 vote

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  8. Merchant is requesting to have the system round and store taxes to the 3rd decimal rather than the 2nd. Merchant is requesting this because in the current system, the tax report totals are always off by a few cents due to the way the system rounds the taxes. Requested to have the taxes round to the 3rd decimal in order to alleviate the tax rounding issues and discrepancies on the report.

    2 votes

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  9. I want to be able to charge a transaction fee to all CC. Just to help cover my costs when folks order like $1 item and charge it. Percentages dont work. I can account for that in my business model.

    1 vote

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  10. In quick service & busy restaurants, speed is everything to keep your customers happy.

    If we could specify default choices for modifier groups, it would save a ton of time. Consider the following example, in the following format:

    {Item Name}
    - {Modifier Group}
    -> {Choice}
    - {Modifier Group}
    -> {Choice}
    ...

    Shrimp Breakfast
    - Meat Prep
    -> Fried*
    -> Grilled
    - Egg Prep
    -> Scrambled Light
    -> Scrambled*
    -> Scrambled Hard
    -> Fried egg
    -> Boiled eggs
    -> Over easy
    -> Over medium
    -> Over hard
    -> Sunny side up
    -> No Eggs
    - Side
    -> Grits*
    -> Shredded Hashbrowns…

    1 vote

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  11. Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.

    List searching would be so much faster to find when there is a line of customers waiting.

    2 votes

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  12. There should be a register update price on per item prices to be shown on receipts so customers do not have to figure out how much items cost individually. Also there should be some way to decipher old/ new items on open/ unpaid orders in the system so that your employees they know how many items to load.

    1 vote

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  13. When doing a transaction and attaching a customer to an order and they pay by credit card it shows the items and customer onto the receipt. However, when you do the same process and the customer pays by debit card, the items and attached customer do not show up on the receipt. Is there a way where debit transactions can have the same information as the credit card receipts?

    1 vote

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  14. Please add options for Arabic and Farsi languages on the Station Duo

    2 votes

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  15. When selecting an issue within "Help & Support," it would be helpful for the MID to be automatically captured and included with the information sent to Clover Support. Also, it would be most BENEFICIAL if members can select/enter/edit a call back phone number to receive a call back at a specific phone number. Most of the time, it's employees/associates calling about a Clover issue and they don't have access to the account owner's phone number.

    1 vote

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  16. In the dashboard, Reporting, Sales Overview, Full Report, I can see "Gross Sales" minus Discounts and Refunds for the Net Sales amount. Can you add "Cash back" amount right below Refunds? So the Net Sales would be Gross sales minus Discounts, Refunds and Cash back. Thank you,

    1 vote

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  17. Clover does not provide auto suggestion when typing a work
    On clover system. It did this in the past , but it was removed.

    1 vote

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  18. We are in Insurance car rental business and our cars goes out for months long rentals and during the rental if they get any ticket or toll charges we can't charge the card after 35 days, we need at least 90 days pre-authorization validity so by the time cars is back and we can charge the pre-Auth and force payment.

    Regards,
    Mirza

    1 vote

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  19. Ability to name a guest in dinning app. Instead of guest 1.guest 2. Be able to name guest 1 (guest 1 bob. Guest 2 jack etc etc. For larger parties with multiple checks. Adding a "note" applies to entire table. Would make this process of multiple checks much easier.

    11 votes

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    1 comment  ·  Admin →
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  20. Example if a merchant has an inventory item that is set up as per unit we should also have an option to make the modifiers as per unit as well instead of automatically assuming that the modifiers are a fixed price.

    I have a merchant with a business that do catering services and sometimes a customer would order a plate or a salad 500x for a big event, the clover can only do items with fixed prices up to 99x so because of that the merchant changed the item price to per unit to make it easier since the clover…

    2 votes

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