174 results found
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9 votes
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29 votes
AdminGlenn Flinchbaugh (Admin, Clover) responded
A merchant can create a custom tender to handle this.
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Downloading all Clover documentation
There is nowhere on Clover Help, that I could find, which allows you to download a document containing all of the documentation for the Clover Min
5 votes -
Clover Help - The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelp
Clover Help- The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelpful.
4 votes -
Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.
Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.
7 votesWe are working on optimizing the search and reorganizing the guides.
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Reporting Filters
Merchant would like to view 3 months of reporting and be able to filter out time so to be able to see 3 months reporting but only 8am-12pm or 12pm-4pm and not all day.
1 vote
Sonam Sharma
responded
existing functionality
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Reporting Time Options
Change default reporting time to business hours not a 24 hr period. Does not want to use the custom report button to get report
1 voteSonam Sharma
responded
Default Reporting time can be changed to setup whatever business hours are in setup > reporting app
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Partial authorizations
Merchant wants the developers to stop the device from offering to take partial payments. He feels this is a way for us to force him to pay for two transactions and the device should just decline the partial payment. states the pop up alert asking if they want to proceed with the partial payment is not enough.
1 vote
Jeff Martin
responded
This is a requirement from Visa/MC so unfortunately we cannot change it.
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Owner and Employee Name Change Permissions
Merchant has several employees that have changed their names and unable to edit it in the system unless they change the whole email which is not an option most times.
34 votes -
Option to have "holding cash sales box" set as default
Merchant wants an option to have holding cash sales box set as default
8 votes -
Option to remove Done button after completing transactions
Merchant has run into issues when not pressing Done and transactions have Voided. Merchant would like to remove the requirement of Done and also have a Voided transaction report generated.
23 votes -
Support For FLEET CARDS (WEX and Voyaguer) on Clover
Merchants would like Clover devices to accept/process FLEET cards (transportation employees use this as a payment card)
37 votes -
The feedback option on help.clover.com should link to this uservoice web page for optimal feedback.
when you go to help.clover.com, the feedback doesn't work. If we had the feedback button link directly to this uservoice website, it would increase feedback submitted by other merchants.
15 votes100% agree and we are working on it.
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Decline all credit cards if full amount is not available
Merchant wants all credit cards to be declined if they do not full amount available.
1 voteJeff Martin
responded
Partial Authorization was a mandate from the card associations so unfortunately we cannot turn it off.
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