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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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174 results found

  1. There are a lot of services that are able to do this with Instagram, but not Clover. It would be nice to have an order now button that led to the online ordering menu.

    4 votes

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  2. after upload store logo, the default store name still up there, have to remove it

    2 votes

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  3. Can we change the skip feature on the tip suggested screen and put no tip?

    1 vote

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  4. This is more of a glitch report. Recently, I've had numerous complaints from different clover merchant locations about the Search Bar (top right hand corner of the display) dissappearing from the screen at random moments. This is on Clover Station 2018 and Clover Station Duo devices in the Register and Clover Dining apps. This just started happening, and I've seen it on my own demo devices. I've witnessed this primarily when hitting the "Pay" button, then tapping the "back" button to go back to the order entry screen with items and categories showing. When I go back, the search bar…

    1 vote

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  5. For online ordering we merchants should be able to schedule holiday hours in advance.
    Eg. If I want to schedule us as closed for Christmas Day I shouldn't have to go in and manually turn ordering off and back on on that day. I should be able to schedule that in advance.

    This seems like a really obvious feature to me that's missing (We can set special hours in Facebook, Google, Skip the Dishes, but not here in Clover for some reason?)

    Please add. Thanks

    10 votes

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  6. Ability to designate email recipient for Clover Invoice Payment confirmation

    8 votes

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    Back Log  ·  3 comments  ·  Admin →
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  7. I have had merchants call in where they try to enter their internal MID they see into the system and it does not accept it - can we have the external MID listed to make things easier for them?

    1 vote

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  8. Security Enhancements for employees with clover.com access
    1) Have login notifications. i.e.: Every time a user logs onto the virtual terminal (clover.com), an email notification will be sent to the email address on file to alert them of a logon.
    2) Allow IP lockdowns. i.e.: Certain user can only login from certain IP addresses - e.g.: from work only. This ensures that no one is logging on from home, etc.
    3) Login Logs. i.e.: So the employer can see who and when users logged in. e.g.: "Hi Johnny what was the reason you logged into clover at 2:34am on Sunday?"

    4 votes

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  9. Clover needs a separate forum section for application bug submissions that don't require users to vote for the bug to be fixed.

    4 votes

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  10. Having a HIPAA compliant register would be beneficial for clients wanting to access the full potential of the Clover systems. A register that meets these standards makes the customer and employee experience much better. As it is now, our staff has to input the same information into 3 points of sale to complete one transaction. I would like to simplify this process by having access to the register component. Please get the software HIPAA compliant for the register so we can move forward.

    3 votes

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  11. ID verification is an important part when you sell certain products. However forcing Clover customers to use your method is not only painful but not in par with industry standards. Let me explain. We sell cigarettes and we have to ID check everyone. The Clover POS does not require us to enter their ID into the POS when we sell cigarettes. However the latest change, which by the way, we did not approve or give you authorization to implement on the Clover POS that we own as we do not lease it we purchased it, changed the whole check out…

    1 vote

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  12. Hello Clover Team!

    Is it possible for Clover to come out with dark mode/dark theme? Many other POS out there have such feature and Clover does not currently offer this. Currently due to my eye condition it is difficult for me to see anything on a white background. I am sensitive to light. The display brightness helps a bit, but lowering the brightness pretty low also makes it difficult to read with the display is too dim. Thus why I am requesting Clover releases Dark Mode feature. Using Dark Mode makes a world of difference for me. Just a lot…

    20 votes

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  13. Notify updates and issue resolved.

    1 vote

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  14. I would like clover to explore making a pos for grocery stores! I have a small grocery store chain that could use the simplicity of clover but with some more robust item maintenance. We use clover at our nursery and we like it a lot! It’s a simple but powerful tool to use. Just hope one day Clover can bless us with more tools to use!

    2 votes

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    1 comment  ·  Admin →
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  15. Please go back to the former Clover Help page. I couldn't find ANY articles on tethering, and I searched Tethered, Tethering, Tether, tether to a Mini and tethered to a merchant-facing

    2 votes

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  16. How about instead of hanging up on people calling for quotes and then making them wait for the representatives to finish their new calls, you just have the representative that answered the phone help. The price of your units becomes completely irrelevant when the customer service that is received for asking for a simple quote becomes infuriating. Your system could be free and I wouldn't use it after that experience.

    3 votes

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  17. Due to increased chargebacks, we have been advised to work with Clover technology to integrate with companies like Cardinal Commerce. Unfortunately, Clover does not have any security features to assist the businesses to prevent fraudulent transactions.

    5 votes

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  18. 1 vote

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  19. Would like the ability to change the layout and order for how items are listed on the website for customer view

    1 vote

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    1 comment  ·  Admin →
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  20. It will be very useful to have the option to include a note (like a RETURN POLICY ) on the screen so the customer can see it before signing the receipt to help avoid charge backs.

    2 votes

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