Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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  1. Customizable Screensaver feature for informing employees of daily specials, etc.

    16 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  2. I have asked this before and told there was nothing in the works.
    But I'm asked by potential and existing Customers about this all the time. I doubt I could be the only one? I've always thought ( and heard for clients) that a black or graphite option would be fantastic.
    This week I was making some cold-calls and saw that Square now does have this option out in the market. It's a nice new graphite/dark gray looking color. They must have had request and felt there was also a need if they did it. Maybe this can be looked…

    9 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  3. "Skip And Print" Always USED to Print a Tip and Signature line, now it doesn't. We would like that to come back. Curb Side service is very trendy and our customers are asking for a tip line!

    7 votes

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    1 comment  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 8-10 ft cable for the covid times for the clover station pro

    7 votes

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    1 comment  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  5. With more and more states outlawing plastic bags, we are forced to purchase reusable high-end high-priced bags for to-go items. In order to pass that cost along to customers, it would be nice to have clover let you add a service fee for these items by choosing the type of order so that the amount could be added only for takeout orders as opposed to dine-in orders. A surcharge by order type would solve that problem.

    5 votes

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    1 comment  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  6. I have quite a bit of merchants requesting a dark mode display, similar to how cell phones have.

    4 votes

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  7. Have a report available on the POS that shows the expected cash deposit for an employee at shift change

    3 votes

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    2 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Merchant wants the alphabetical order for the customer options in the register app

    3 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Can you allow the Solo to use the display printer available with the Clover 2018 station so it shows items and takes contactless payments. Or allow the Solo to use the FD40 pinpad.

    3 votes

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    1 comment  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I know there is custom item to put in whatever price onto the custom item, and you can put in text in the modifier. But the Custom Item can not be sent to the kitchen printer, so this is useless...

    Something like this will be very nice.

    A completely blank button for the merchants to put in whatever NAME, MODIFIER and PRICE on their own. And this needs to be able to fire to the kitchen printer.

    3 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Currently the only option for modifiers display is along the horizontal top of the Station screen scrolling from left to right.

    Offer a vertical display option similar to how you can display categories with items displayed to the right. Very helpful for places that have multiple modifiers. This will speed up the transactions ordering times versus have to scroll along the top from one modifier to the next and enhance the user experience of the devices.

    3 votes

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    0 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Some merchants want to switch processing companies but would lose access to the reporting data in one account. For instance, they are able to easily compare sales between today and this day last year. If they were to switch merchant processing companies, they would lose that privilege and would have to manually log back in into their old account for comparison. A way to export and import this data between different MIDs would be greatly beneficial.

    2 votes

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  13. Is it possible to arrange categories based on a specific device and not have the categories the same across all devices?

    2 votes

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  14. There is no Near Field Communication on the Solo.
    I don't have enough counter space for the duo but need NFC, why isn't that offered. You can ********* the oldest terminals that plug in through the phone line or ethernet, but it's not offered on a WiFi, cloud based system? Not sure what to do but its very inconvenient and my customers are asking for NFC that i cannot provide.

    2 votes

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  15. Within the Clover Dining the server should be able to split the bill by guest or item to print out to give to the customer for payment. This functionality should be very similar to the splitting payment functionality. There should be a button to print out split bill by the "print all guest bills". Once the button is click, a selection screen should display giving the server the ability to select the guest or item to group for printing out the bills for the table. Again this should be the same or similar functionality to the payment split functionality.

    2 votes

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    3 comments  ·  Clover Station Solo  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Another option to change the format of the display of the screen and apps for those who are visually impaired.

    ie. Make the screen all black and white. and have only the apps names listed big on the screen, instead of the icon--or make the entire display black and white.

    2 votes

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  17. We'd like to be able to start a tab without first swiping a credit card or adding a new customer,

    1 vote

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  18. Is it something that can be looked into being done? As of right now, it all looks like it's in-house sales, which is working, but we have some special events, different on-site locations, and to-go that can order off our regular menu, and we are looking to see what those sales do in conjunction with what the main restaurant is doing. For example, a report that would show the sales for a specific night. So we can see the breakdown per night that 50% was deck sales 25% To Go, and 25% was Main Restaurant. We separated our deck, main…

    1 vote

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  19. Some times card reader stop working, rather than replace full system, you should be able to add a clover go device

    1 vote

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  20. This probably applies to the web interface more than the devices, but I don't see any way to bulk switch my inventory items from Manual Availability to Automatic. Unfortunately the previous owner of the business set everything to manual and left it, and I'd prefer not to go through each of 500 entries and switch them,

    1 vote

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