Skip and Print WITH Tip Line
"Skip And Print" Always USED to Print a Tip and Signature line, now it doesn't. We would like that to come back. Curb Side service is very trendy and our customers are asking for a tip line!
Michael Bradbury commented
This is the biggest issue with the Duo. Basically, the lack of this feature means it shouldn't be in restaurants. This scenario comes up on phone orders when a payment is taken upfront via credit card. Then when the order is picked up, delivered curb side, or delivered to a the customer location, there isn't the possibility of adding a tip to this transaction. During the payment process, you have to ask the customer if they would like to add a tip(which is awkward since it is before the order has been received) or select no tip on the customer facing device. Selecting no tip locks the transaction and a tip from the customer cannot be added later. The Clover Station 2018 had a "Skip and Print" feature that allowed for tipping on phone orders later(even when tethered to a Clover Mini). This issue with the DUO comes up with almost every restaurant these days. The skip and print button fixes this issue, allows merchants to use sign/tip on screen, and table service.