34 results found
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Clover Dining - Change Color of OCCUPIED Tables
Clover Dining OCCUPIED Tables need to be a DARKER Color.
They currently change to a light grey, which you cannot see on the Mini, so you don't know what tables are taken & have open tabs.2 votes -
Bring back the Merchant Keypad or make a customer facing PIN pad for the Mini.
A couple years ago Clover offered a merchant keypad to connect to the Mini to have it stay customer facing and allow employees to type the $ amount on the little keypad. Merchants loved that set up. For some reason you got rid of it. Merchants dont like having to turn the device around or buy a whole other mini. That would be great to bring that back or make a PIN pad that can always stay customer facing like the FD35 or RP10.
2 votes -
Merchant would like to have a tablet for orders only just for servers
Merchant would like to have a tablet for orders only just for servers
1 vote -
Ability to Manually Enter a Card On A Clover Compact, When doing an Authorization Only
Why doesn't a Clover Compact allow for manually keyed in transaction, when attempting an Authorization Only? This is supported on all other devices.
1 vote -
Multiple EINs
Situation: Owner has multiple EINs and needs a POS for transactions. For example, a POS is needed for an LLC and a non-profit by the same owner.
Problem: With Clover devices, it is not possible to switch from one EIN to another on a device. Owner much purchase new devices for each EIN. Needless to say, this can become very costly or cost prohibitive if several devices are needed.
Proposed Solution: Allow for multiple logins on devices and secure the devices by only accepting registered EINs
1 vote -
Facial recognition login with Admin role
Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?
1 vote -
communicate via lan
When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.
Or I have a restaurant where the server drops off the ticket at the table and…
1 vote -
Display how much money change customer will get back
Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.
1 vote -
Create Alerts When There's an Issue with The Network Queue
Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.
1 vote -
default note
make the default note bigger to include so we can include our warranty on every receipt to customers
1 vote -
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru
1 vote -
Provide Total Sales Reporting for Open Orders
Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.
1 vote -
Allow for the Clover Register to stay logged in for the day
It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.
1 vote -
Keyboard affected by syncing
Keyboard is affected by syncing on the device . When the device syncs while using the keyboard it would default the keyboard to letters or will just not take the input for a brief period of time. This happens on rare occasions but has been seen on first station and station 2018 specially when looking for items on the inventory.
1 vote
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