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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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31 results found

  1. Clover System Currently only supports one weight scale (CAS SW-RS). This weight scale is bulky sits on the countertop and has max weight limit of 20lb. It is long overdue that Clover System developer add support for other weight scales.
    Here are some examples:
    1. Zebra MP7000 scanner scale
    2. CAS LP-1000N
    3. Datalogic Magellan 9300i/9400i Barcode Scanner

    I am sure there are more frustrated clover users like me due to lack of other scale support.

    1 vote

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  2. in Clover dining, the time on the ticket for drinks is when the order was placed, but when we come to take the food order, the time will be the same as the drink order time. are we able to have the the time the ticket was created for drink and then for food?

    1 vote

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  3. Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?

    1 vote

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  4. When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.

    Or I have a restaurant where the server drops off the ticket at the table and…

    1 vote

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  5. Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.

    1 vote

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  6. Recently while troubleshooting some missing payments and menu item's it was discovered that the Clover Network Queue in Diagnostics has some issues. This could present a large issue for a client who doesn't notice this and could lead to possible loss in transactions.

    1 vote

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  7. make the default note bigger to include so we can include our warranty on every receipt to customers

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  8. Alarm for COO orders needs to be louder and more persistent coming from the Clover device as employees are not hearing the order coming thru

    1 vote

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  9. Provide a running TOTAL sales for open orders on ORDERS app. Owner has to manually add up sales on open orders in order to see accurate sales reporting by hour, not just paid/closed out orders.

    1 vote

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  10. It would be nice if the Clover Station can remain open for the day instead of 30 minutes max.

    1 vote

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  11. Keyboard is affected by syncing on the device . When the device syncs while using the keyboard it would default the keyboard to letters or will just not take the input for a brief period of time. This happens on rare occasions but has been seen on first station and station 2018 specially when looking for items on the inventory.

    1 vote

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