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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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29 results found

  1. Wants to remove/reduce the sound when device confirms completed sale.

    Will help customer remember to take their card.

    19 votes

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  2. We need the ability to alarm kitchen staff when a new order ticket is printed. The kitchen staff cannot constantly stare at the order ticket printer. So many POS/Printers offer the ability or at least a plug-n-play peripheral to make sound, however Clover chose not to build the feature to send signal to printer to make sound. This feature should have been there from the start considering how helpful it is to ensure orders are started timely. Please Please Please make this happen for the thermal order ticket printer.

    18 votes

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  3. There needs to be a Black version of the Clovers - especially the Station for restaurants where a white POS does not fit their ambiance

    9 votes

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  4. Online Ordering currently only notifies via email for Scheduled Orders, and Merchant would like to set it so ALL Online orders will send an email notification as just printing to the Clover Mini is not enough as their is no sound associated with the incoming Online order, Merchant either wants the ability to setup an email to notify this or to have the device to provide a sound that an online order has come through.

    7 votes

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  5. Have the ability to disable/enable the USB ports in the Clover to avoid unauthorized devices being connected. If the USB port is disabled, any device plugged in that port will not communicate or sync with the Clover.

    7 votes

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  6. Merchant would like the ability to change the order type default at the device/station level. Merchant uses dedicated devices for dine in and take out/delivery service and it saves them time if the default on that device is set for the type of order that is typically received on that station.

    6 votes

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  7. When closing out my batch it prints batch totals to all devices. Want option to close out all devices but only print batch on one device

    5 votes

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  8. I have a clover KDS (Kitchen Display), but its lacking several features.

    1. When in an instore order is placed, there needs to be a chime/notification to notify the kitchen staff.

    2. Should be an option to manually print orders instead of automatic.

    3. When an order is prepared there should be a way to notify the main clover display that the order is ready.

    4. There should be a timer at the top of the orders instead of the time

    4 votes

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  9. Clover Kitchen Display System (KDS) - Groups similar items together. However, for customers who are using CLOVER DINING SOFTWARE which costs more, the printer separates items by guest, irregardless of wether the items are identical. ALL WE ASK, is that the KDS be a reflection of the regular paper printer, where the orders are separated by guests. CUSTOMERS who order the KDS will more than likely, be the same customer that uses CLOVER DINING. Why would they not design the KDS to separate by CUSTOMER, when that's how Clover Dining Customers are used to operating. PLEASE HELP.

    Example: Add option…

    3 votes

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  10. Please include setting to print to the kitchen by category. Salad’s together fry’s together burgers together and so on. Two tickets per order 1 by category for the kitchen staff and the 2nd for servers to put it all together for guests

    3 votes

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  11. Merchants need a way to create an invoice directly from a clover terminal , as well as the ability to create itemized invoices from all terminals, including the virtual terminal.

    3 votes

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  12. It would be great if you can add prices on Kitchen receipt and the full total and tax because the bill receipt is in small letters and you can't change the size like how you can change the front size for the kitchen receipt but can't with the bill receipt.

    3 votes

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  13. A small business owner requested that the Font Size be able to be modified. When asked why, I was informed that in the evening the restaurant turns the lights lower. This makes being able to read the text harder. It would be easier if it was scalable.

    3 votes

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  14. Merchant has a clover station classic and the enable/disable manual card entry is not an option for classic station only clover pro. Merchant would like the option on classic station.

    3 votes

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  15. merchant is asking for the feature to be removed or placed at the end of a transaction where it makes a sound to say the payment was successful. States that it is causing confusion for his workers and customers, when t makes the sound, they think the payment is successful and the business is losing money as sometimes it does not go through.

    2 votes

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  16. Clover Dining OCCUPIED Tables need to be a DARKER Color.
    They currently change to a light grey, which you cannot see on the Mini, so you don't know what tables are taken & have open tabs.

    2 votes

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  17. A couple years ago Clover offered a merchant keypad to connect to the Mini to have it stay customer facing and allow employees to type the $ amount on the little keypad. Merchants loved that set up. For some reason you got rid of it. Merchants dont like having to turn the device around or buy a whole other mini. That would be great to bring that back or make a PIN pad that can always stay customer facing like the FD35 or RP10.

    2 votes

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  18. Situation: Owner has multiple EINs and needs a POS for transactions. For example, a POS is needed for an LLC and a non-profit by the same owner.

    Problem: With Clover devices, it is not possible to switch from one EIN to another on a device. Owner much purchase new devices for each EIN. Needless to say, this can become very costly or cost prohibitive if several devices are needed.

    Proposed Solution: Allow for multiple logins on devices and secure the devices by only accepting registered EINs

    1 vote

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  19. Clover System Currently only supports one weight scale (CAS SW-RS). This weight scale is bulky sits on the countertop and has max weight limit of 20lb. It is long overdue that Clover System developer add support for other weight scales.
    Here are some examples:
    1. Zebra MP7000 scanner scale
    2. CAS LP-1000N
    3. Datalogic Magellan 9300i/9400i Barcode Scanner

    I am sure there are more frustrated clover users like me due to lack of other scale support.

    1 vote

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  20. in Clover dining, the time on the ticket for drinks is when the order was placed, but when we come to take the food order, the time will be the same as the drink order time. are we able to have the the time the ticket was created for drink and then for food?

    1 vote

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