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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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68 results found

  1. The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.

    1 vote

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  2. Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    38 votes

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  3. Allowing the merchant to turn off the customer facing small screen on the P550 receipt printer or allowing them to display their logo at all times even when items are being added or not to show transaction items being listed. Merchants have requested this ability to customize this screen more.

    1 vote

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  4. I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.

    2 votes

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  5. Can we make Thermal Kitchen Printers? The tickets would be easier to read and less expensive as ink wouldn't need to be purchased.

    4 votes

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  6. I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.

    7 votes

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  7. We want to be able to print the prices along with the food on the kitchen printer

    3 votes

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  8. Most all retailers, C stores and restaurants need the ability to take cash out of the drawer to pay vendors or send an employee out to purchase supplies and this button needs to be function as a negative button accounting and reducing the amount of cash in a drawer.

    1 vote

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  9. When we print a takeaway order via the Register App, we need the option to print 2 copies of the order as the drinks and food are handled by separate areas of the kitchen.

    1 vote

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  10. Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!

    17 votes

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  11. Please allow the receipt options to show on both employee and customer devices. Then the customer can select their receipt option by their own.

    4 votes

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  12. The option to have auto print and a manual print at same time.

    5 votes

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  13. IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers

    10 votes

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  14. 16 votes

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  15. Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.

    9 votes

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  16. On the Kitchen Printer when it pulls out the ticket it should all read on the left side. Example (Bean Burrito) is on the left (with cheese) should also be on the left not on the right.

    10 votes

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  17. This product provides the same service of Epson printers with better reliability, ease of use, wifi, bluetooth, and ethernet networking capabilities, and much better cost at $249.99 to purchase new.

    5 votes

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  18. Received an official Clover TML90. It's actually got an ethernet interface. yet the clover app only supports a USB connection. You support star printed both USB and ethernet, why not a label printer.As we use a label printer as a kitchen printer, it makes sense to have it located in the kitchen some 50 feet away from the pos - not ideal to run a USB cable that far.

    4 votes

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  19. The label printer mentioned above provides the same features and more such as wireless, bluetooth, and ethernet connections. The cost is half of that compared to the Epson and has great reliability.

    4 votes

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  20. Toast has it. We need it. More options and more efficient. Please

    5 votes

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