63 results found
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When will the 2nd cash drawer be able to be used?
This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.
90 votes -
Wi-Fi Kitchen Printer
Offer a Clover Kitchen Printer option that connects via Wi-Fi
73 votes -
Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
41 votes -
Kitchen Display Screen
Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.
37 votesClover KDS is scheduled to launch this summer.
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Allow orders to be printed to a different station printer
Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.
33 votes -
Be able to print a cancelled, deleted, or voided item/order to the kitchen printer.
Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order
32 votesThe update to this should come in Q1 with some of the feature enhancements on KDS.
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Fire custom items to the kitchen using labels
Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.
32 votes -
25 votes
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Kitchen Printer Font Bold Option
Kitchen Printer only has Large and small as the font size option. Customers are requesting medium size as an option also they’re requesting the modifier color be change from red as it may not be legible on some printers.
22 votes -
Allow order types ToGo and Pickup to be printed in RED ink
Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!
16 votes -
15 votes
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Clover Station 2018: need the cash drawer to open for signature debit sales
need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales
14 votes -
12 votes
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Spanish language on the Clover Station 2018
Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.
12 votes -
support for meduim and small fonts on label printers
IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers
10 votes -
Client requests a thermal kitchen printer with same size as Station so less storage required to store receipt paper, reducing space and cost
(not software related as specified by category above)
Client feels that it is unlikely receipt paper in kitchen would be 'erased' due to heat in kitchen for that short period of time. Thank you.10 votes -
Kitchen Printer
On the Kitchen Printer when it pulls out the ticket it should all read on the left side. Example (Bean Burrito) is on the left (with cheese) should also be on the left not on the right.
9 votes -
Hardwire to the POS
Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.
8 votes -
Fire Printing timing
Merchant wanted to have a fire printing hour.
7 votes -
Simultaneous Dual Language for Kitchen printer
I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.
6 votes
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