60 results found
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Line separation or spacing options for kitchen tickets
After recent update, items printed on kitchen tickets are not separated with a line or spacing options, making the ticket harder to read when multiple items are ordered. A line between items would make reading easier, especially with modifiers.
6 votes -
Being able to fix printer issues remotely
I should not hve to be at the station to fix printer issues. We have two stations and at one station we don’t need receipts yet there is no way to turn that printer off
5 votes -
Kitchen printer by Order types
Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item
5 votes -
Merchant wants to use test mode to allow cash payment to open cash drawer and not be recorded as a live order.
Merchant wants to use test mode on their Classic Station like once before to allow a cash order to be deleted when they exit test mode however they can no longer do that. Workaround is Refund payment or open cash drawer without using test mode.
2 votes -
Desperately in need for a Front facing printer extension cord
Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
situation2 votes -
Kitchen Printer Font Bold Option
Kitchen Printer only has Large and small as the font size option. Customers are requesting medium size as an option also they’re requesting the modifier color be change from red as it may not be legible on some printers.
18 votes -
Printer Options -Orders Receipts
The merchant would like the functionality of duel order receipts printing automatically. To achieve automatic printing of the order receipt the option currently selected is "print when hitting save" as the merchant does not want customers to pay immediately. adding a 2nd receipt printer as an order printer, forces the merchant to choose a destination for the order receipt which takes away the luxury of automatic printing of order receipts. Is there a functionality that could be added that will allow the receipt printer to seamlessly double as an order, as well as mimic the settings chosen via the order…
5 votes -
Client requests a thermal kitchen printer with same size as Station so less storage required to store receipt paper, reducing space and cost
(not software related as specified by category above)
Client feels that it is unlikely receipt paper in kitchen would be 'erased' due to heat in kitchen for that short period of time. Thank you.10 votes -
12 votes
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25 votes
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Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
36 votes -
Spanish language on the Clover Station 2018
Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.
12 votes -
Re-open cash drawer
Merchant wants to be able to just tap the order and the cash drawer reopens.
4 votes -
When will the 2nd cash drawer be able to be used?
This was one of the main selling points for station 2018 and it still is not able to be used. Two drawers opening at once does me no good. Have not even seen a status update to under review on any prior requests.
87 votes -
Allow orders to be printed to a different station printer
Allow an order to be printed to another station printer on the account. Orders flagged with certain labels should be able to be printed to another station instead of having to put in an additional SP700. From a "Server Station" I want anything named "Drinks" to print to a "Bar Station" and anything labeled "Food" to print to the SP700 in the kitchen. This is a VERY common setup for bars and restaurants and having an extra printer behind the bar is a cumbersome and crowded setup.
32 votes -
Clover Station 2018: need the cash drawer to open for signature debit sales
need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales
14 votes -
Fire Printing timing
Merchant wanted to have a fire printing hour.
7 votes -
Printing order receipt multiple times on Kitchen Printer
merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer
6 votes -
Fire custom items to the kitchen using labels
Merchant is requesting a product enhancement for clover to include the option for custom items to fire directly to the as do labeled items.
32 votes -
Wi-Fi Kitchen Printer
Offer a Clover Kitchen Printer option that connects via Wi-Fi
67 votes
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