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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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64 results found

  1. I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.

    2 votes

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  2. We want to be able to print the prices along with the food on the kitchen printer

    3 votes

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  3. Can we make Thermal Kitchen Printers? The tickets would be easier to read and less expensive as ink wouldn't need to be purchased.

    4 votes

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  4. Please allow the receipt options to show on both employee and customer devices. Then the customer can select their receipt option by their own.

    4 votes

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  5. Is there a way for the CLOVER scanner (camera) to be set up to remove the first & last digit on a barcode to mirror their scanner? I have a merchant who wants to utilize their FLEX to scan items but the inventory barcode do not line up because their scanners are setup to only scan 10 digits not 12 but Clovers built in scanner wants to scan all 12 digits.

    1 vote

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  6. Can you add the ability for scanners to read EAN +5 scanning ability for some books that the +5 digits can be read to determine issue number

    1 vote

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  7. I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.

    6 votes

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  8. The option to have auto print and a manual print at same time.

    5 votes

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  9. when entering one order for one item with quantity of more than 1, the qty appears on right as well as item number: this is confusing as it prints on "printer order" showing as "qty number" and "Item number" too close together, making it appear as two numbers together
    example if qty is 5 and item number is "1" , it appears as printed "5 1"
    i think the item number should be on left before item name

    1 vote

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  10. The label printer mentioned above provides the same features and more such as wireless, bluetooth, and ethernet connections. The cost is half of that compared to the Epson and has great reliability.

    4 votes

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  11. This product provides the same service of Epson printers with better reliability, ease of use, wifi, bluetooth, and ethernet networking capabilities, and much better cost at $249.99 to purchase new.

    5 votes

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  12. 2 votes

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  13. Business Type: Butcher Shop

    The merchant has scales setup through out the location along with a Brother-label printer. The scales are not connected directly to the clover devices (Scale: Digi SM 5100)

    The merchant would like to be able to weigh an item, walk to any Clover Station at the location, scan the item (Scanner: Zebra DS 2208) the display would show the item name as well as the price according to weight. I advised the Business Consultant, the clover inventory application requires the item to exist within the inventory database in order to show the name, once recognized as…

    3 votes

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  14. Received an official Clover TML90. It's actually got an ethernet interface. yet the clover app only supports a USB connection. You support star printed both USB and ethernet, why not a label printer.As we use a label printer as a kitchen printer, it makes sense to have it located in the kitchen some 50 feet away from the pos - not ideal to run a USB cable that far.

    4 votes

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  15. Received a clover official TML90. it's actually a peeler mode. yet when feeding labels thru the peeler mechanism, we find that ina. 3 item print job, only labels 1 and 3 print, label 2 never prints.

    1 vote

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  16. IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers

    10 votes

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  17. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    79 votes

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  18. Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.

    8 votes

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  19. Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!

    16 votes

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  20. Toast has it. We need it. More options and more efficient. Please

    5 votes

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