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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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37 results found

  1. Allow me to customize card reader time out, current timeout period is too short for me.

    1 vote

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  2. Before the Clover Go update we could see transactions by device (if using Clover go with iphone, ipad) and they were under devices - now it says "no payments" under those devices even though we have used the Clover Go. Can we get that feature back?

    2 votes

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  3. this would apply to all service companies, like plumbers, electricians and many more. It would be nice to have a service section that is not taxed and you could do a labor rate (hourly) or other time frame and when a user adds it to the invoice you could do it in increments i.e. 1.25 hrs , 2.1 hrs. This is something that I can do on quickbooks. I do like how your app works and I hope to see this in the near future. it would make my invoicing cleaner and less confusing for my customers. Thanks in advance…

    1 vote

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  4. employees have found out using test mode to accept cash payments a way of stealing the cash please remove from device.

    1 vote

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  5. We have clients that love and utilize our rewards system. It would be nice for our clients to be able to still redeem rewards or collect points with their purchases when using the clover go devices.

    We got the clover go devices to be able to speed up our check out process and now we cant utilize the full features like the main stations. It is really upsetting and making us as a business do more work on our end when again, we got these devices to be more efficient.

    1 vote

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  6. Merchant would like to use symbols when using clover go quick sale in iOS ; Go team confirmed this is working as intended and cannot use symbols. Only Letters and Numbers.

    1 vote

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  7. It would be great if the Clover Go platform could connect to the printers on the network.

    1 vote

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  8. On the iphone clover go app if you pull up an order that has a scheduled pickup date in the future that information is not available. So if I am not in the store I will not know that the pickup is in the future.

    1 vote

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  9. Clover GO v. 4.2 doesn't move/change orientation with that of the merchant's device. Would be nice to have an option to lock/choose Portrait/Landscape orientation or an "Auto" orientation which would then change with the position/orientation of the merchant's device.

    1 vote

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  10. I use the Clover Go with my Android device at Farmer's Markets and Craft Fairs. I do not print receipts (I'm a tree hugger LOL). It would be great to have the option to remove 'print receipt' from the choices shown to the customer after making their payment. I would like to keep email, text, or no receipt visible, and hide the print receipt option.

    2 votes

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  11. Merchant and sales agents before were able to see the upcoming releases in the dashboard. They would like to have this option back as this will help them identify new training opportunity and new feature they have been expected to be added.

    1 vote

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  12. This makes no sense why uploaded customers can't be selected for a new invoice. This was why I got clover.

    1 vote

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  13. Change the refund process to be able to do a full refund and not have to refund the full amount and re-ring the sale.

    1 vote

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  14. Allow the option to save an open order on the Clover Go App. This way you can open the saved order in the Station to checkout customer.

    1 vote

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  15. Scan items with camera for clover go

    1 vote

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  16. Having to wait to invoice a customer until I'm at a desktop is not only inconvenient but completely redundant to why I purchased the Clover Go in the first place. This is not mobility and is not simple. Fully regretting leaving square. .03% is not enough of a savings to make this inconvenience "worth it".

    3 votes

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  17. Hi Clover team - this is Mark with Fiserv. The Clover Go G1 and G2 mobile apps should have a section to enter in address information. Especially when merchants are keying in transactions in the app, address verification is very important to avoid risks of disputes and chargebacks. Is this a feature that is coming?

    3 votes

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  18. I travel around and sell which is why I chose the Clover "GO".

    In the Clover Go app, I would like to be able to select from my preset tax rates at checkout, as I have multiple sales tax rates I need to apply depending on the tax region I am in.

    Current G2 app appears like it can, but the rates cannot be interacted with. G1 app does not show any other tax rates other than what is applied to the item.

    2 votes

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  19. there should be an option for customers to be selected for a transaction so the merchant can keep track of orders. instead of putting this information in the note sections

    3 votes

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  20. I process for a growing franchise called Outer Banks Boil Company. They specialize in low-country boils where they offer "Pots to go" for people that want to steam themselves, or catering where they come to your vacation home and do on-site boils. For their on-site work they use the Clover Go. The ability to accept gift cards AND split checks without having to purchase a Clover Flex is a MUCH NEEDED update, please!

    15 votes

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