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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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68 results found

  1. I need a printer that can print in both languages on the same kitchen ticket. This requirement of a dual language ticket is needed because of the racial composition of staff in my international kitchen. I have both Chinese speaking and English speaking staff and that is what both languages needed to be on the same kitchen ticket. Even my previous 10-year-old POS can do that.

    7 votes

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  2. Merchant wanted to have a fire printing hour.

    7 votes

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  3. merchant called in due to wanted to know if there is a way to print the orders receipt multiple times on the kitchen printer

    6 votes

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  4. An option to print the special instructions on the top of the receipts/order tickets in red that print on the kitchen (order) printers. Just like how the modifiers print in red.

    5 votes

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  5. Order receipts printed on a Star 700 kitchen printer do not follow the formatting options that are selected in order receipt setup. For example, when using a medium or small font, the printed dotted lines always print regardless if this option is selected or not in the setup. Grouping items also is inconsistent based on the font size selected. The order receipt preview does reflect the selected options, but the printer doesn't. Clover Station Duo running counter service app.

    5 votes

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  6. The option to have auto print and a manual print at same time.

    5 votes

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  7. This product provides the same service of Epson printers with better reliability, ease of use, wifi, bluetooth, and ethernet networking capabilities, and much better cost at $249.99 to purchase new.

    5 votes

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  8. Toast has it. We need it. More options and more efficient. Please

    5 votes

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  9. Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item

    5 votes

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  10. The merchant would like the functionality of duel order receipts printing automatically. To achieve automatic printing of the order receipt the option currently selected is "print when hitting save" as the merchant does not want customers to pay immediately. adding a 2nd receipt printer as an order printer, forces the merchant to choose a destination for the order receipt which takes away the luxury of automatic printing of order receipts. Is there a functionality that could be added that will allow the receipt printer to seamlessly double as an order, as well as mimic the settings chosen via the order…

    5 votes

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  11. Merchant wants to be able to just tap the order and the cash drawer reopens.

    5 votes

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  12. add the servers name to the order sent to the KDS it only reflects on the printed receipts now.

    4 votes

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  13. change Sticky Label font size

    4 votes

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  14. Can we make Thermal Kitchen Printers? The tickets would be easier to read and less expensive as ink wouldn't need to be purchased.

    4 votes

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  15. Please allow the receipt options to show on both employee and customer devices. Then the customer can select their receipt option by their own.

    4 votes

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  16. The label printer mentioned above provides the same features and more such as wireless, bluetooth, and ethernet connections. The cost is half of that compared to the Epson and has great reliability.

    4 votes

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  17. Received an official Clover TML90. It's actually got an ethernet interface. yet the clover app only supports a USB connection. You support star printed both USB and ethernet, why not a label printer.As we use a label printer as a kitchen printer, it makes sense to have it located in the kitchen some 50 feet away from the pos - not ideal to run a USB cable that far.

    4 votes

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  18. merchant want to be able to make the logo bigger

    4 votes

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  19. I should not hve to be at the station to fix printer issues. We have two stations and at one station we don’t need receipts yet there is no way to turn that printer off

    4 votes

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  20. I would like a button that can be pressed from the register page that will simply pop open the cash drawer instead of having to go to the three dots, select open cash drawer, and input a reason. Too many buttons for when you're in a rush and I don't want to leave the key in the drawer.

    3 votes

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