68 results found
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Epson
We have recently got Clover Duo systems installed at our restaurants, and existing kitchen printers, Epson TMU 220, are not working, so we are asked to purchase STAR printers. Can you enable Enable Epson TMU 220 printers by adding drivers for these printers into the Clover software, please?
Our Existing Epson TMU 220 printers were working with Aldelo Express POS system and printers were connected through a LAN cable so I am wondering they it is not possible for Clover to add support for Epson TMU 220 printers into their software.3 votes -
Order receipts waste too much paper on larger fonts
The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.
When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.
While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…
3 votes -
Being able to print prices on the kitchen printer
We want to be able to print the prices along with the food on the kitchen printer
3 votes -
Inventory App /Scanning/Variable Pricing
Business Type: Butcher Shop
The merchant has scales setup through out the location along with a Brother-label printer. The scales are not connected directly to the clover devices (Scale: Digi SM 5100)
The merchant would like to be able to weigh an item, walk to any Clover Station at the location, scan the item (Scanner: Zebra DS 2208) the display would show the item name as well as the price according to weight. I advised the Business Consultant, the clover inventory application requires the item to exist within the inventory database in order to show the name, once recognized as…
3 votes -
mark@claphamgrand.com
i would like the KP printers to sound an alarm when the paper roll runs out. a long beep with be enough
2 votes -
Tabletop kiosk
I would like to have a tabletop kiosk similar to Ziosk, we do not have wait staff in our restaurant because 1. it is hard to find employees and 2 we like to be contactless when possible. We are currently using QR codes on the tables, but the ordering website is a bit confusing for some. Having a kiosk to put on the tables would be great for our older customers, and and a great contactless way of ordering which is extremely important in this Covid world.
2 votes -
Need more Deciamal for weight
I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.
2 votes -
Increasing the scale weights from 20 lbs on up. I have a $5,000,000 account and they want to weigh whole size fish and not just a filet.
Scales need more size,
2 votes -
Merchant wants to use test mode to allow cash payment to open cash drawer and not be recorded as a live order.
Merchant wants to use test mode on their Classic Station like once before to allow a cash order to be deleted when they exit test mode however they can no longer do that. Workaround is Refund payment or open cash drawer without using test mode.
2 votes -
Desperately in need for a Front facing printer extension cord
Getting several requests for a extension cord for the Clover 2018 Front Facing printer.... Merchants with limited counter space are forced to make modification at additional expense to use the Clover Station 2018 near or at the counter. I received 2 requests this month due to the Covid-19 situation
situation2 votes -
Linerless Labels
Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.
Please add linerless label printer compatibility or offer the compatible printer for sale.
1 voteI sent you a ping on Teams.
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printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.1 vote -
disable onboard scanner
I have the external scanner hooked up to my clover mini. I need the ability to shut off the onboard scanner. It is an awkard customer experience to have the little scanner window pop up when there is an external scanner.
1 vote -
KDS-sleep mode
KDS Merchant request-can we turn off the sleep mode. If the KDS goes to sleep they may miss an order popping up.
1 vote -
have a clear ordering process for failed power supplies
Please explain to clover support that just because they don't see a power supply listed as equipment, if the power supply fails on new equipment let them send out a new power supply or starter kit.
just had a solo and it's power supply fail. They sent a new solo but not power supply. Their response was they don't see power supply listed as equipment they can swap out. This is like who's on first..
1 vote -
I need to print on a lexmark printer,
I process transactions on a desktop computer and after processing have to go to transactions, search for transactions and print receipt. Would like reciept to be printed automatically on my Lexmark MX511de printer the way FirstData allowed.
1 vote -
Open the Cash Drawer when doing a transaction with a debit card (not just External Pin Debit).
Currently, if you swipe, tap or insert the debit card it will not open the Cash Drawer, however if you manually enter the card information it will open.
1 vote -
printing receipts without payment
Is there a way to print a receipt without having to pay for the order? we give our employees the option to pay with their paychecks therefore, we print our employee's receipts and then later on take their receipts out of their paychecks. so is there a way to print the receipt without the need to swipe a card or pay in cash?
1 vote -
Cash Drawer Open for Debit Sale
It would be extremely helpful if the cash drawer would open for a debit sale. It will open on a credit card sale, but not debit and that is very frustrating.
You can not add "DEBIT" as a new tender and have the cash drawer open either because that tender will not bring up the screen to pay via a debit card.
Please please add this simple and easy option or make it universal that any "CHARGE" option payment opens the cash drawer instead of only having a credit card option able to open the cash drawer.
Thank you
1 vote -
Make the out of paper/failed to print notification more noticeable
The merchant would like the out of paper/print failure notification to be made more noticeable and intrusive as the current notification is too subtle and they do not notice it right away.
1 vote
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