91 results found
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Print Status on Clover Dining Table Map
Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.
Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.
These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…
4 votes -
Option to consider gratuity in Homebase's "Server Banking" feature.
In Homebase, automatically calculating the amount the server owes the house should have the option to consider gratuities. This is a huge gap in the functionality of the system for majority of our full service restaurant installs.
The formula usually goes as follows: Cash Sales - Credit Card Tips - Service Charges = Money Owed to the House.
As I said, this should be an OPTION.
4 votes -
Employees not able to see other employees charges
Employees logged in with their own log-in information can now see charges by other employees under the same MID #. Please either remove this functionality or allow a quick filter on the sales tab to only view their current sales. It gets very confusing when multiple employees are running charges simultaneously.
4 votes -
Remove the Requirement for App to use Clover Rewards
When it comes to the rewards application, it feels like it was built without ever asking a customer, business owner or really anyone what makes sense for user experience. The requirement to download an app in order to take part in your loyalty program immediately creates a high barrier of entry for a rewards program for the customer. As a business, we understand the importance to growth and revenue these programs can have but those stats don't matter if we can not acquire the member to start. People HATE apps. There have been numerous studies that show it. Ex: https://www.forbes.com/sites/johnkoetsier/2021/02/15/91-of-us-hate-being-forced-to-install-apps-to-do-business-costing-brands-billions/?sh=801ec645da86
…
4 votes -
Bar inventory & cocktails
Needs to be a better way to ring up cocktails etc. Too many modifiers or not enough. For example beers on tap...different kinds with different types and sizes. To many modifiers makes it confusing.
4 votes -
app for special orders
We use Clover for our small record store. We do a lot of special orders for our customers and would love an app that would take their name, contact info, name of the item and maybe things like release date, cost, whether it's currently available or on backorder, type of medium, whether it was paid at time of placement or not. Then, when our inventory was updated and the item was entered into Clover it would populate a report with the names of the people whose orders had filled. Or maybe their invoices could auto print? We don't want/need this…
4 votes -
Requesting App ''Tap Hunter''
merchant request if possible to have the app named TAP HUNTER integrated with clover, the functionality of the app is to manage bar and beverage
4 votes -
Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votes -
Reviews
Recently, we downloaded an app. The functionality and support we received from the developer were horrid. As a result, we left a negative review. The review was up for 1-2 months and has since been removed. We contacted Clover to find out how and why this was done. We were told that developers have the discretion to remove reviews. So in a nut shell, there is no transparency. If a developer decides to remove bad removes, their 5-star rating is totally skewed. It's not accurate. How do you guys allow these developers to pick and choose what reviews they keep…
3 votes -
Salon
Need a much easier user friendly app for salons with functions such as scheduling and customer engagement sms
3 votes -
Add Mass Delete back into the 2022 Inventory Application release
Before the fall 2022 release, we could select (filter) batches of items and delete them as a group. In the new release, the filter may find all the items we want to delete, but the app forces you to select and delete each one individually. I manage over 48,000 line items. Without a feature similar to the prior version, I will be forced to just let the inventory grow.
3 votes -
Sonos and Spotify Apps
Used to own a restaurant for 10 years and I used LAVU on ipads. I could command my sonos and spotify from the ipad while i was bartending. This made controlling the ambiance very easy. Now I work for gravitypayments and I sell clovers and that is one feature that is lacking IMO....as not important as it sounds it would make a difference im sure.
3 votes -
App search functionality
Currently there is not a way to view all 500+ apps in the market by category or industry. The search capability is very limited and the results rarely show all apps by searching with a keyword. There needs to be a more enhanced way to search by keyword for apps to display with the keyword in the description of the app, not only a keyword in the app title. Also need a way to view all of the searched for apps after the keyword is entered without having to go back and search again. We are missing out on many…
3 votes -
Donations
App for secure donations.
3 votes -
Remove the Orderout app from the app Market
Merchants who wish to cancel the Orderout app are unable to do so because the app support doesn't take calls and emails are being ignored. Merchants are being forced to report the app as fraaud through their bank to cancel the recurring payments.
3 votes -
Third-party app Chowly for Online Ordering
We need Chowly on Clover - I have a lot of restaurant clients asking for Chowly, to combine online ordering platforms. Chowly integrates all of a restaurants online ordering into one app that can be integrated into their Clover.
3 votes -
Developer Relations
There is no way for developers to get help. We've sent multiple requests to the developer relations email, and at first got a response, but before they were able to help us, they stopped responding. Now we haven't heard back in 3 months. The community forum is full of spam and bots selling services.
We have a very small ask and just need a response from developer relations. It's not a new feature, it would probably take less than 5 minutes to setup.
2 votesHi Bryant
Please provide me some details and I will escalate your challenges with our Developer Relations manager
Thank you
Clover Communications
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Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
inventory app
The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code
2 votes -
Ability to search inventory by SKU in Clover Go app. Only possible to do on Clover hardware, not possible on iOS or Android interface
Ability to search inventory by SKU in Clover Go app. Only possible to do on Clover hardware, not possible on iOS or Android interface. Being in the hardware business, all of our employees think in terms of part numbers, not hardware descriptions. But customers think in terms of descriptions, part numbers are irrelevant to most.
2 votes
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