chargeback due to 3D secure not used
We are seeing chargebacks from Clover online ordering and the reason has been 3D secure was not used. How do we prevent this from happening ? This happened more than once and we use clover online ordering platform and this is where the chargebacks are coming from. Both the times reason was "Visa 3D secure" was not used and we keep losing the disputes. If this continues we'll have to close our doors.
Anyone from clover can help ? This is urgent.
Hello, Thanks for reaching out. Can you please reach out to Clover support. We can help you with setting up 3DS.