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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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46 results found

  1. Ability to Void transactions

    Merchant wants to have the ability to void transactions if the transaction is not closed. Merchant wants to void hours after the transaction was taken to prevent refunding.

    90 votes

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    6 comments  ·  Refunds/Exchanges  ·  Admin →
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  2. More prompts when Processing Manually

    Merchant stated that he processes cards manually, some of the cards processed are international. stated his older machine gave numerous prompts, card number, cvv, address, zip code, purchase code ect.

    stated he would like to be prompted for as much verification as possible in order to lower the cost of the transaction fee and avoid the possible risk of a charge back dispute

    7 votes

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This will be available in a future release. It will be part of our initiative to make AVS a common experience across card-present and card-not-present acceptance.

    Thanks, 
    Clover Product

  3. Clover Canada refunds

    Ability to Void refunds

    2 votes

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    0 comments  ·  Refunds/Exchanges  ·  Admin →
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  4. Ability to view transactions that are contained in a closeout

    The merchant would like to see all the transactions associated with a closeout batch using a "closeout details" button

    27 votes

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    6 comments  ·  Other Payments Suggestions  ·  Admin →
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  5. Option to remove Verify Signature step after transaction

    Does not want the option to verify the signature after doing a transaction.

    10 votes

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  6. Option to require a reason for refund

    54 votes

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    1 comment  ·  Refunds/Exchanges  ·  Admin →
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