133 results found
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There is a 1 email limitation when emailing receipts. The steps to email to add'l addresses is inefficient..
The ability to email multiple addresses, separated by a comma or semi-colon, should be available directly from the charge processing screen. Currently, you can only email to 1 addresses then must go to transactions, after you submit the payment, open the transaction and send duplicate receipt, also, 1 address at a time.
1 vote -
Additional fee
Be able to change the layout on the printed receipt.
Merchandise amount
Subtotal
State tax
TotalI need to be able to add an additional fee and make it clear to customers that they are not getting taxed on that fee
Merchandise
State tax
Subtotal
Additional fee
Total1 vote -
E-receipt default type
The electronic receipt that a customer receives should default to the "detailed" version of the receipt to show additional details instead of having to click the embedded link to open up the more detailed receipt. If customers have more details presented to them in the default receipt, it will greatly help merchants when the customer calls the business to discuss the purchase, as they can reference the details such as Invoice number or order number, etc.
1 vote -
Additional filters for transactions report
The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.
1 vote -
Third Party Platform Receipt Header and Sticky Label
For Delivery platforms, it should state whether or not it is Delivery or Pickup.
For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…
1 vote -
Print receipts only when they require a signature
Would like the the option to only print receipts based on the signature requirement.
1 vote -
Add sticky label printer to online ordering preference options.
In the screen where it says set online ordering preferences for printers, we would like it to list label printers as well. Currently, it only lists kitchen printers. I run a bubble tea and vietnamese restaurant. When online orders come through the kitchen, we want it to print out the expo receipt with all items listed. We have two different labels, food and drink. Food is for the kitchen, and drink is for the label printer in the front. The issue is, when an online order or delivery order comes through, it will print out two receipts. One receipt will…
1 vote -
Add Order Notes, Pickup Times, Delivery Platform, and Delivery Customer Name on Sticky Labels.
I run a bubble tea shop and Vietnamese restaurant. We would like to keep order numbers but also have order notes on our labels. We input the customer name or table number on the label so that we don't have to print out a receipt for the customer so that they know the order number. We want order numbers as well so we can keep track of order priority. Currently, all delivery (doordash, uber eats, and grubhub) all say in store pickup. This is very conflicting because we also use clover for our website orders. We would like it to…
1 vote -
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt without having to create a new customer profile each time. The payeezy system use to have everything on one screen but now some merchant have to leave the virtual screen to go to transactions just to print a customer receipt. And the receipt are not showing the customer's name.
1 vote -
Register APP- receipt doesn't list exchange amount nor balance amount remaining
Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue1 vote -
Order receipts/ Payment receipts
When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.1 vote -
Automatically email receipt to merchant
Bring back the option to automatically email receipt to merchant as well as the customer.
1 vote -
Please eliminate recent receipt addition "Retain this copy for statement validation" It's a waste of paper which adds additional costs to me
Please eliminate on receipts this new addition "Retain this copy for statement validation" This adds ~1/2" of extra paper to receipt which adds to merchant costs with no stated reason for existence. I have dozens of Clover accounts who are complaining about this unnecessary addition. No one at Clover Tech Support has been able to offer any reason for its' existence since Oct 31st.
1 vote -
Longer text character fields for receipt headers & footers to add additional text.
Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.
1 vote -
Register to show items on receipt (and register screen) in alphabetical order.
Register to show items on receipt in alphabetical order. Why? On a 50 + item order receipt, single items could be easily referenced for return requests or cashier cancel item requests.
1 vote -
Clover Duo Printing itemized receipts
merchant would like the ability to get itemized receipts
1 vote -
Online Name Google Pick Up
Order receipt display the online name instead of the modifier name when the order comes from google pick up
1 vote -
Customer display does not reset when no receipt is issued
On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.
1 vote -
Receipt
I need to be able to enter 20 items and have the receipt show 20 items, the individual cost, and the subtotal. Not just 20 items and subtotal. Customer needs to know how much they paid per item (tree) and not have to do the calculation. Only other option is for the same item to show up 20 times on the receipt, which is hard to count.
1 vote -
Any news on the bug that prints a double paper receipt?
It's been a long time since this bug was introduced and even though I'm not an expert on software engineering it seems like such a basic simple thing that is bugging a lot of customers that is hard to believe it would take weeks to fix.
1 vote
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