Allow a merchant to ring in an item with a negative amount for exchange and refund purposes
We're having difficulty dealing with exchanges and returns and would like the ability to issue an item as a negative on a sale so the sale and refund/exchange are all apart of one transaction. Our old POS system (Springboard Retail) allowed for us to do this and it worked wonders.
I Will Change my Pos If It Wont Be Availble Its Critical For My Business!
Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:
Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about: