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25 results found

  1. ALLOW DISCOUNTS WITH DECIMAL FOR TAX FREE WEEKEND

    3 votes

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    1 comment  ·  Taking Payments » Discounts  ·  Admin →
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  2. Support partial refund on previous/older transactions

    105 votes

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    21 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Anonymous commented  · 

    The ability to do partial refunds on both cardholder-present and card-not-present transactions is important to our business. Mistakes happen. Special promos happen. Special consideration for delays happen. Order changes happen. We must be flexible.

    Refunding the full amount, and then charging the new amount is convoluted. It would be much simpler to offer a partial refund.

    . It's disapointing that this basic feature is not present on Clover terminals.

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    Anonymous commented  · 

    much needed!

    Anonymous supported this idea  · 

  3. Allow for option to remove taxes from individual items not just the entire order.

    4 votes

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    1 comment  ·  Taking Payments » Taxes  ·  Admin →
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  4. Suited for retail?

    3 votes

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    0 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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  5. Show Split Payments on Receipt

    44 votes

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    8 comments  ·  Management Functions » Receipt Management  ·  Admin →
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    Anonymous commented  · 

    can we please show this. We are having to hand customers multiple (i MEAN 6+) for transactions that deal with more than one payment. This is not ok in retail!

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    Anonymous commented  · 

    Please show split payments on one receipt. Some of the receipts we're having to hand customers are 5 different receipts. Very annoying if you're the customer. We are in the retail space and during holiday seas, a lot of kids pay with multiple gift cards.

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    Anonymous commented  · 

    This would be nice!

    Anonymous supported this idea  · 

  6. Ability to add a negative dollar amount to an inventory item

    88 votes

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    28 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Please allow for this! We're having to make crazy adjustments outside of the sale in order to execute a normal exchange. Cmon Clover!

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    Anonymous commented  · 

    Any update on this addition?

    Anonymous supported this idea  · 

  7. Refund and sale with in the same transaction and refund to add inventory back into stock.

    47 votes

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    5 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    yes please! other pos systems offer this!
    Springboard retail, VEND and Lightspeed to name a few. See below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

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    Anonymous commented  · 

    yep! Need this! The refund on the transaction would essentially be a (-) credit towards the purchase. We need this bad for our store as well.

    Anonymous supported this idea  · 

  8. Allow a merchant to ring in an item with a negative amount for exchange and refund purposes

    27 votes

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    2 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

    Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    Anonymous supported this idea  · 

  9. Inventory Tracking for Returned Items

    63 votes

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    Planned  ·  2 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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  10. allow inventory to decrement below zero (negative stock level)

    54 votes

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    16 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Allow for a merchant to attach a negative value to an item in the register. See mock up - Made post in Clover Community:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    Anonymous supported this idea  · 

  11. Returns and Exchanges Help

    19 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  12. Refunds without receipt issue

    8 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  13. I'm having to use a calculator to issue a simple manual refund...

    12 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  14. Expanded refund/ exchange options

    16 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  15. Manual Refunds Issue

    18 votes

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    0 comments  ·  Taking Payments » Recurring Payments  ·  Admin →
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  16. Returns & Exchanges Suggestions - Coming from a retailer

    12 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  17. Ability to refund & purchase before closing the transaction out

    65 votes

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    10 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  18. Scan/Attach items to Manual Refund

    15 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  19. CREATE AN APP TO RETURN OR EXCHANGE WITHOUT A RECEIPT

    13 votes

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    2 comments  ·  Apps/App Marketplace » Apps Needed  ·  Admin →
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    Anonymous commented  · 

    Yes - Thank you! Having same issues as well.

    Anonymous supported this idea  · 

  20. Retail Issues on Refund/Exchanges

    33 votes

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    0 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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