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  1. 2 votes

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    1 comment  ·  Taking Payments » Discounts  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 76 votes

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    20 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    The ability to do partial refunds on both cardholder-present and card-not-present transactions is important to our business. Mistakes happen. Special promos happen. Special consideration for delays happen. Order changes happen. We must be flexible.

    Refunding the full amount, and then charging the new amount is convoluted. It would be much simpler to offer a partial refund.

    . It's disapointing that this basic feature is not present on Clover terminals.

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    Anonymous commented  · 

    much needed!

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  3. 4 votes

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    1 comment  ·  Taking Payments » Taxes  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 3 votes

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  5. 33 votes

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    8 comments  ·  Management Functions » Receipt Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    can we please show this. We are having to hand customers multiple (i MEAN 6+) for transactions that deal with more than one payment. This is not ok in retail!

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    Anonymous commented  · 

    Please show split payments on one receipt. Some of the receipts we're having to hand customers are 5 different receipts. Very annoying if you're the customer. We are in the retail space and during holiday seas, a lot of kids pay with multiple gift cards.

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    Anonymous commented  · 

    This would be nice!

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  6. 81 votes

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    Anonymous commented  · 

    Please allow for this! We're having to make crazy adjustments outside of the sale in order to execute a normal exchange. Cmon Clover!

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    Anonymous commented  · 

    Any update on this addition?

    Anonymous supported this idea  · 
  7. 45 votes

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    Anonymous commented  · 

    yep! Need this! The refund on the transaction would essentially be a (-) credit towards the purchase. We need this bad for our store as well.

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  8. 27 votes

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    Anonymous commented  · 

    Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

    Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

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  9. 52 votes

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    planned  ·  2 comments  ·  Management Functions » Inventory/Order Management  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 51 votes

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    Anonymous commented  · 

    Allow for a merchant to attach a negative value to an item in the register. See mock up - Made post in Clover Community:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

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  11. 12 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 6 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 11 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 13 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 17 votes

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    0 comments  ·  Taking Payments » Recurring Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 9 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 59 votes

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    9 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 14 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Flag idea as inappropriate…  ·  Admin →

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  19. 11 votes

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    2 comments  ·  Apps/App Marketplace » Apps Needed  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    Yes - Thank you! Having same issues as well.

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  20. 30 votes

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