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19 results found

  1. ALLOW DISCOUNTS WITH DECIMAL FOR TAX FREE WEEKEND

    4 votes

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    1 comment  ·  Taking Payments » Discounts  ·  Admin →
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    Anonymous shared this idea  · 

  2. Allow for option to remove taxes from individual items not just the entire order.

    7 votes

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    3 comments  ·  Taking Payments » Taxes  ·  Admin →
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  3. Suited for retail?

    4 votes

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    0 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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  4. Show Split Payments on Receipt

    52 votes

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    8 comments  ·  Management Functions » Receipt Management  ·  Admin →
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    Anonymous commented  · 

    can we please show this. We are having to hand customers multiple (i MEAN 6+) for transactions that deal with more than one payment. This is not ok in retail!

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    Anonymous commented  · 

    Please show split payments on one receipt. Some of the receipts we're having to hand customers are 5 different receipts. Very annoying if you're the customer. We are in the retail space and during holiday seas, a lot of kids pay with multiple gift cards.

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    Anonymous commented  · 

    This would be nice!

    Anonymous supported this idea  · 

  5. Ability to add a negative dollar amount to an inventory item

    94 votes

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    30 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Please allow for this! We're having to make crazy adjustments outside of the sale in order to execute a normal exchange. Cmon Clover!

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    Anonymous commented  · 

    Any update on this addition?

    Anonymous supported this idea  · 

  6. Refund and sale with in the same transaction and refund to add inventory back into stock.

    52 votes

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    5 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    yes please! other pos systems offer this!
    Springboard retail, VEND and Lightspeed to name a few. See below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

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    Anonymous commented  · 

    yep! Need this! The refund on the transaction would essentially be a (-) credit towards the purchase. We need this bad for our store as well.

    Anonymous supported this idea  · 

  7. Allow a merchant to ring in an item with a negative amount for exchange and refund purposes

    34 votes

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    2 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Please allow for a merchant to have a sale and a refund or exchange on same transaction. If the balance is a negative, then a credit is issued to customer. Many POS systems allow allow this capability. LIGHTSPEED, VEND and SPRINGBOARD RETAIL to name a few- see articles below:

    https://retail-support.lightspeedhq.com/hc/en-us/articles/229130768-Refunding-and-exchanging

    https://support.vendhq.com/hc/en-us/articles/360000320475-Process-an-Exchange

    https://support.springboardretail.com/en/articles/94800-how-do-i-exchange-items-in-the-pos

    Also, see my blog post in the Clover community regarding this. I created a mock up so you guys could see what I'm talking about:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    Anonymous supported this idea  · 

  8. Inventory Tracking for Returned Items

    81 votes

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    Planned  ·  3 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous supported this idea  · 

  9. allow inventory to decrement below zero (negative stock level)

    55 votes

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    16 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    Allow for a merchant to attach a negative value to an item in the register. See mock up - Made post in Clover Community:

    https://community.clover.com/questions/21248/returns-exchanges-suggestions-coming-from-a-retail.html

    Anonymous supported this idea  · 

  10. Returns and Exchanges Help

    26 votes

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    3 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Anonymous supported this idea  · 

  11. Refunds without receipt issue

    7 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Anonymous supported this idea  · 

  12. Expanded refund/ exchange options

    22 votes

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    2 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  13. Returns & Exchanges Suggestions - Coming from a retailer

    13 votes

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    1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Planned  ·  Kevin Nathan responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

    Anonymous shared this idea  · 

  14. Ability to refund & purchase before closing the transaction out

    69 votes

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    10 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  15. Scan/Attach items to Manual Refund

    17 votes

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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  16. CREATE AN APP TO RETURN OR EXCHANGE WITHOUT A RECEIPT

    17 votes

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    2 comments  ·  Apps/App Marketplace » Apps Needed  ·  Admin →
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    Anonymous commented  · 

    Yes - Thank you! Having same issues as well.

    Anonymous supported this idea  · 

  17. Retail Issues on Refund/Exchanges

    38 votes

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    1 comment  ·  Management Functions » Inventory/Order Management  ·  Admin →
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  18. exchanging items

    125 votes

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    50 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Anonymous commented  · 

    agree on this one. we have a lot of inventory so it's a pain

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Please see below: Note: using gift cards as a workaround is costly, time consuming, cost the merchant money, and the current clover app doesn't update inventory properly when doing an exchange.

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    Anonymous commented  · 

    100% this needs to happen. Please fix Clover. This is essential to our business.

  19. Void Reason

    95 votes

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    Started  ·  8 comments  ·  Taking Payments » Voids  ·  Admin →
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