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How can Clover's payment capabilities be improved?

Taking Payments: Refunds/Exchanges

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Ability to refund & purchase before closing the transaction out

Customer comes in to return item but would like to purchase a new different item. Customer would like to only pay difference versus having a refund credited & then purchase the new item for the full amount.

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Nancy Flynn shared this idea  ·   ·  Report…  ·  Admin →
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  • Caitlin Arsenault commented  ·   ·  Report

    This is so critical. Why would a customer want to be refunded (which it takes banks sometimes up to 10 days to return funds), to be charged again for an item. Partial refunds are CRITICAL

  • Dyson Forbes commented  ·   ·  Report

    please show refunds in close out. makes no sense I have a close out for everything including a successful refund. makes accounting wonky.

  • Anonymous commented  ·   ·  Report

    This would be easily solved if we could ring up an item as a negative amount.

  • Anonymous commented  ·   ·  Report

    Please consider. We're having alot of issues with this.

  • Trevor commented  ·   ·  Report

    Saves merchant time! Please add!

  • Anonymous commented  ·   ·  Report

    Please add this feature. Crucial piece.

  • Lulu M commented  ·   ·  Report

    That is a partial refund, right? Please Clover allow for partial refunds to be possible. Partial refunds, partial refunds, partial refunds needed.

  • BRIAN ELLENBERG commented  ·   ·  Report

    The merchant would like the ability to scan the item/items when processing a refund or exchange. The clover only works scanning the order for refund/exchange.