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9 results found

  1. Change the tips section to pop up after the card has been run and before the signature.

    23 votes

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    2 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Lulu M commented  · 

    Totally agreed. The current screen sequence is psychological demeaning to both client and merchant.

    Lulu M supported this idea  · 

  2. Suggested tip amounts should be calculated based on order total BEFORE discounts

    48 votes

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    1 comment  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Lulu M supported this idea  · 

  3. "All Done" prompt when the back button is selected on tip prompt.

    8 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Lulu M commented  · 

    Yep. This All done screen is a problem: it comes on before all is far from being done, as a matter of fact. The print screen follows, indeed, so...what's up with the "All Done" screen??

    Lulu M supported this idea  · 

  4. Tip Suggestions in Whole Amounts

    34 votes

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    9 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Lulu M supported this idea  · 

  5. Please Make Order Receipts More Customizable!

    84 votes

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    Planned  ·  6 comments  ·  Management Functions » Receipt Management  ·  Admin →
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    Lulu M supported this idea  · 

  6. Making the gratuity screen customizable.

    16 votes

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    5 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Lulu M supported this idea  · 
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    Lulu M commented  · 

    Absolutely:making that screen customaizable is essential to a business like a beauty salon. The merchant should have the possibility to show dollar amounts instead of percentages: it eliminates the unethical overtipping problem that happens when a clients taps on a % not realizing that this % will apply to the whole products+service transaction, not just the services. I do not want my clients to feel taken advantage of: if they see a dollar amount, it makes the tip more concrete and less susceptible of buyer's remorse.

  7. Tip Adjust After Sale and During Sale

    24 votes

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    3 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Lulu M commented  · 

    That goes too for beaurty shops, where the tip might have been entered by mistake by the client on the whole transaction (i.e services+products, as opposed to just services.) The honest merchant should have the possibility to CORRECT (i.e. issue a partial refund on the transaction) the entry to lower the tip to the right amount. That would avoid overcharging the client, or making complications for the honest merchant trying to do right by his/her client. As it it now with CLOVER FLEX, the merchant can only refund the entire transaction. Not a practical way to do business.

    Lulu M supported this idea  · 

  8. Warning message when Address and or Zip Mismatch on a Phone Order/Manual transaction.

    19 votes

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    2 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Lulu M supported this idea  · 

  9. A strident beep would be useful in case of "declined transaction"

    8 votes

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    Back Log  ·  1 comment  ·  Devices/Hardware » Clover Flex  ·  Admin →
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    Lulu M shared this idea  ·