Refund Items on Orders with a Preauthorized Payment
As a Clover merchant I need the ability to refund a partial set of items on an order with many items AFTER the order has been paid (but before the payment card batch) so that if a customer changes their mind I can easily refund part of the entire order.
12
votes
Ross Peterson
shared this idea
AdminKevin Nathan
(Admin, Clover)
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities. However, we will support refund by item after closeout in an upcoming release.
Best,
Clover Product
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Mobile Support (Crimson)
commented
Merchant wanted to refund the item immediately after pre-auth transaction and not have to wait for transaction to close.