Clover Dining cashout a guest's order that wants to leave without having to close the entire order for the other guests
I want to be able to cashout the order of a guest and that the orders of the other guests remain open under clover Dinning. Right now it's not convenient for me, because many clients want to keep ordering but when a guest wants to leave, there is only the option to split the payment but you have to close the entire order.
Larry Roberts commented
Chris i have many restaurants that use clover and this feature is a critical and needs fixed. It doesn't seem like there is a way to continue ordering after guest <x> pays and leaves the table.
Hello Peter, if what Chris is describing can be done today, can you please provide step by step instructions on how this can be done? I have a merchant that has tried doing this in many ways and it does not work. When they do a split payment it will not allow them to continue serving the other guests...system forces them to take payment for remainder amount. Thanks!
Peter Davis commented
Hey Chris, this can actually be done today on Clover dining by pressing the three buttons next to the guest and closing their tab that way. When you do so, it will let you go back to the table to continue serving. That said, I hear from many merchants about the issue where they press "pay" to close out a guest and the screen gets locked until all guests are closed. Merchants should be allowed to go back either way and not have the screen lock.