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How can Clover help merchants seamlessly and effortlessly manage their businesses? What features should be added to Clover’s software to improve management functions?

Management Functions: Inventory/Order Management

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Modifiers do not show in the same order with online ordering as they were setup.

Modifiers do not show in the same order with online ordering as they were setup. I normally setup the first (top) modifier item to be the most popular so it defaults to it also if I got to a existing modifier and add an item to the list it will now show as the first item on the online ordering. so what ever you want first you need to enter last when setting up new modifiers. sort order does not work at all for the online ordering.

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David Paul Black shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Yes!

    Nachos
    No-Pico
    +Salsa Verde
    +Extra Cheese
    No-Jalapenos
    +Salsa on the Side
    Meat Choice: Pork

    Um... I need to know the Pork part IMMEDIATELY, so I can start cooking it. And it doesn't matter how many ways I adjust my modifier groups to ensure that Meat Choice comes first, it just keeps popping up wherever it wants on the order receipt. My staff are ready to mutiny!

  • Dave Sears commented  ·   ·  Report

    100% agree! This is a HUGE issue and it makes no sense! We have spent hours working on this with Clover "specialists" and they all seem so confused by this simple request. It is so hard for kitchen staff to make a product like a sandwich when there is absolutely no order to the way that the modifiers print out.