ONLINE ORDERING TIME FRAMES
Can you please allow us to set online service hours for any time, i.e. 11:59 pm, since the system will not accept 12:00am or beyond because it is on a different day. It would be convenient to be able to change the day, i.e. operating from Wednesday 9:00 pm to Thursday 1:30 am.
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Trey Burke commented
Clover....please add this functionality to the Clover Online Ordering.
A popular restaurant that uses online ordering has reached out to my office mulitiple times asking about this.
This is what the owner said "The online ordering setup for specific menus lacks a clock specific function and requires the user to manually change what menus are available and when. It would be much more streamlined if specific menus could be set to open and close based on the time of day.
Feel free to reach out to me directly if you have any questions or need more info on this request. It would be very helpful to all Clover restaurants going forward.
The comment from Clover only addresses the times that online ordering is turned on.....not the items that could be turned on every day for breakfast, and then different menu items for lunch, and then different items for dinner. The merchant should not have to login every day at those times and check off the different items. It should be rule based for each day!
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AdminClover (Product Manager, Clover) commented
Hello,
To set up online ordering service hours from say Wed 9.00 pm to Thursday 1.30 Am, please follow these steps:
1. Navigate to Clover web dashboard -> Account and Set up -> Online ordering
2. Select Manage tab -> Operational Information
3. Set up your service hours as:
Wed: 9.00 pm - 12.00 Am
Thu: 12.00 Am - 1.30 AmYou can add multiple hours by selecting "+" option for each day. For ex your hours could be:
Wed: 9.00 Am - 11.00 Am
Wed: 9.00 Pm - 12.00 Am
Thu: 12.00 Am - 1.30 AmDo reach out if you still have questions with the set up.
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Anonymous commented
I agree... its a pretty basic function for a restaurant, being able to take certain online orders at certain times of the day