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How can Clover help merchants seamlessly and effortlessly manage their businesses? What features should be added to Clover’s software to improve management functions?

Management Functions: Restaurant Menus and Clover Dining

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Clover Dining Inventory Management

When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover

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  • Tara commented  ·   ·  Report

    I wish I could vote for this 100 times. This is a crucial function in a restaurant. If I only have 40 steaks to sell we have to keep a hand count next to the POS. Hoping that in the heat of the moment my server remembers to mark that she sold a limited item. I really really want this function to change, it is so embarrassing to go to a table after they have ordered to let them know we made a mistake and don't have the steak they ordered. It should show gone as soon as it is rung in to a table. I also have a wine store and people place orders and then come get the wine later when they can. It will show we have inventory of a wine that is in the back committed to a customer. This is so crucial for us to function at a higher level and deliver the best customer experience possible.