Settings and activity
37 results found
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13 votes
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19 votesTara
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19 votes
An error occurred while saving the comment Tara
commented
there are no good apps available...so either find a good app or create one. Seat On is not user friendly.
Tara
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9 votesTara
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6 votesTara
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64 votes
Planned for 2H of 2023
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95 votesTara
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118 votesTara
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132 votesTara
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5 votes
An error occurred while saving the comment Tara
commented
Online ordering is a mess of a layout. If you have an item in different categories especially. For example I have a Charcuterie board that is available at lunch, brunch and dinner. I only do to go for lunch and brunch service. However, since Charcuterie is available for all three services it shows the charcuterie board 3 times on the online ordering. You can't just unclick the dinner one wither because it removes it from all 3. Stupid. Check out online ordering on my website @ fifthandwine.com to see what I mean. If little things like this keep happening I will be moving to Popmenu.
Tara
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3 votesTara
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15 votes
An error occurred while saving the comment Tara
commented
Also, I would be nice to exclude certain items, such as a room rental rate. I am not charging gratuity on that item and so now I have to hand calculate gratuity and put it in as a custom item.
Tara
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4 votes
An error occurred while saving the comment Tara
commented
It is silly that we have to hand calculate the service charge on the shifts and in just overall reporting. The service charge should be dropped down to the bottom line as it is affecting my expected deposit amount.
Tara
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4 votes
An error occurred while saving the comment Tara
commented
We are having a similar issue with flex and station not syncing. Then the kitchen printer will get two orders when they sync eventually. Like 15 mins apart and the kitchen is calling us to see if we need it again.
Tara
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8 votes
An error occurred while saving the comment Tara
commented
Agree it helps us determine what to tip out to kitchens and to bartenders and such
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27 votesTara
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8 votes
An error occurred while saving the comment Tara
commented
Sometimes we price things incorrectly and the price needs to be adjusted to the sticker price. As it is now the only way to do it is by doing a dollar amount discount. If this feature becomes available I would like it to have a pop up that asks why there was a price override so that the staff member can type a quick response or choose from multiple choice.
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18 votesTara
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13 votesTara
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9 votes
An error occurred while saving the comment Tara
commented
I wish I could vote for this 100 times. This is a crucial function in a restaurant. If I only have 40 steaks to sell we have to keep a hand count next to the POS. Hoping that in the heat of the moment my server remembers to mark that she sold a limited item. I really really want this function to change, it is so embarrassing to go to a table after they have ordered to let them know we made a mistake and don't have the steak they ordered. It should show gone as soon as it is rung in to a table. I also have a wine store and people place orders and then come get the wine later when they can. It will show we have inventory of a wine that is in the back committed to a customer. This is so crucial for us to function at a higher level and deliver the best customer experience possible.
Tara
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It would be nice if they would integrate or create there own program. Seat On is the worst app.